Consultant – Telecommunications Officer – WFP


Job Description

OrganizationUnited Nations World Food Programme 
Job TitleConsultant – Telecommunications Officer
Requisition ID157749  
LocationSudan – Khartoum
Posted Date13/02/2022

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The incumbent, within delegated authority, will be responsible for the support of Inter-Agency security communications infrastructure and supervision of the RSOC (Remote Security Operations Center). The incumbent will be based in Khartoum, with regular travel to 12 Security Operations Centres locations throughout Sudan.
The incumbent will install and maintain the Inter-Agency radio rooms, help design radio room procedures, manage and train staff; and liaise with humanitarian partners to ensure communications are functioning and used effectively to ensure security and safety of staff.

KEY ACCOUNTABILITIES (not all-inclusive)

Under the direct supervision of the Sudan Inter-Agency Telecommunications Coordinator the incumbent will be responsible to:

  • Lead the management of the Inter-Agency security communications infrastructure,
  • Liaise with Partners, UNDSS and other agencies technical teams to coordinate technical issues about the Inter-Agency security operations centers or radio rooms,
  • Represent TEC when called for meetings to report on Cluster activities, needs and requirements on security telecommunications,
  • Review existing installation and design and implement improvement to support an excellent operation throughout the agreed areas,
  • Conduct regular maintenance, upgrades or enhancements of existing telecommunications systems and applications, 
  • Ensure correct VHF (analogue and digital) and HF code-plugs are generated to programme the radios,
  • Identify and test new software and hardware for improving and upgrading system performance, and install any technology upgrades as required,
  • Ensure all required RSOC statistical data is being collected regularly and it’s accurate reports are prepared and disseminated on time,
  • Assess Telecommunications and /or Telecommunications training needs for staff and help develop appropriate training material,
  • Review operations to ensure installed infrastructure enables an excellent service to customers and compliance with Country MOSS,
  • Contribute to designing an integrated repository for call-signs and security related information



University degree in Information Systems, Computer science, Statistics or any science/logic related discipline as well as technology project management.  


At least 3 years of progressively responsible professional experience in the planning, design, development, implementation and maintenance of security communication systems, proven effective, hands-on security communications experience.


Fluency in both oral and written communication (English) is required. Knowledge of Arabic would be considered an advantage


All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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