Program Officer, Rooted in Trust – Internews Network

Organization:Internews Network
Location:Khartoum, Sudan
Job Title:Program Officer, Rooted in Trust


The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Zimbabwe, Colombia, Brazil, Mali, DRC, Sudan and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts. In Phase I of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.

Check: Harvard University Free Online Courses


The Program Officer (PO) provides support to the Project Manager to ensure systems and processes are put into place to support the smooth implementation of activities. This is a wide-reaching support role that will provide support to all aspects of the project including research activities, project reporting, and leading on Monitoring and Evaluation activities for the team.


This is a remote-first position. The ideal candidate is based in Sudan; however, remote candidates based elsewhere will also be considered. You must have work authorization in your location that does not require sponsorship from Internews. Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will ultimately be based upon the candidate’s location and where the role is hired.

Check: Stanford University Free Online Courses


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities and national origins to apply, and welcome those with alternative backgrounds and experiences.

See: UNICEF Free Online Courses With Free Certificates

DAY-TO-DAY TASKS will include:

  • Work closely with the Project Manager to formulate and implement project strategy in a fluid environment
  • Work closely with partner organizations to ensure that the field team coordinates closely with, and is responsive to, the editorial/content/online needs of the target populations;
  • Assist in the design of a comprehensive onboarding process for new partners, including sessions to orient them with project methodology, systems, and work platforms;
  • Collaborate with the Global Monitoring and Evaluation team to track project activities, successes and challenges in Sudan;
  • Draft regular reporting to Internews, funders, and other stakeholders as required;
  • Identify opportunities for program development and expansion, and contribute to the evolution of project methodology;
  • Act as the key focal person for translation requests. Manage the flow of requests and deadlines and meet regularly with translators to overcome challenges and plan future translation priorities;
  • Oversee the project’s websites and dashboards; ensure they are functioning and updated;
  • Organize regular peer-to-peer learning opportunities for team members to learn new skills from each other and the wider organization;
  • Assist the Project Manager to regularly promote the project’s successes and challenges internally, including drafting newsletter-style updates, preparing for flash talks and other webinars, and looking for internal opportunities to share lessons learned;
  • Work with the Information Manager to design a project file storage structure that is user-friendly and assist in training teams in the system;
  • Support trainings and onboarding for team members, new hires and partners;
  • Prepare correspondence and reports from meetings, conferences, and discussion panels;
  • Support trainings and onboarding for team members, new hires, and partners;
  • Prepare correspondence and reports from meetings, conferences, and discussion panels;
  • Support creation of externally shared learning documents regarding rollout of a global humanitarian response in the midst of a pandemic;
  • Procure equipment needed to support program operations;
  • Perform other duties as assigned by supervisor; and
  • In all duties, an understanding of and demonstrated commitment to upholding Internews’ Core Values.

The English language courses offered by US EMBASSY


  • Advanced degree in Project Management, Business Administration, International Relations, Humanitarian Action, or a related field
  • Five years of relevant professional experience working on humanitarian programs
  • Excellent organizational, information and project management skills
  • Strong writing skills and experience contributing to donor reporting under tight deadlines
  • Fluency in Arabic and English; knowledge of other local languages an advantage
  • Basic graphic design skills
  • Team-building skills and the ability to support a diverse staff in a challenging and highly fluid environment
  • Experience developing onboarding materials for new staff
  • Experience working in humanitarian contexts in challenging environments, with a strong understanding of local authorities and international agencies like the UN, international NGOs, and local organizations and community representatives;
  • Comfort with scientific ideas and concepts, with a solid understanding of the issues affecting vulnerable groups during the pandemic
  • Demonstrated interpersonal skills including diplomacy, tact and the ability to negotiate
  • Creativity, curiosity and a willingness to learn new skills
  • Strong interpersonal communication, facilitation and presentation skills

Note: This position is posted in a High Physical Risk location. Conditions in the field may include, but are not limited to, the following: compound living quarters, limited mobility outside of designated areas, limited in-country medical care or pharmacy, limited access to fresh fruits and vegetables, limited access to high-speed internet, dress code requirements, unaccompanied posting, and required advanced safety and security training. If selected for an interview for this position, ensure you discuss specifics of living and working in this unique operating environment and consider them at length during the recruitment process. 

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network’s offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.

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