Technical Coordinator, Cash & Voucher Programming – World Vision


World Vision is an international Christian humanitarian organization founded in 1950 with operations in nearly 100 countries worldwide.

In Sudan, World Vision has programs in Darfur, Blue Nile, East Darfur, South Kordofan & Khartoum states. Our interventions are in early childhood education, health and nutrition, income generation and sustainable livelihoods. We serve all people regardless of religion, race, ethnicity, or gender.

World Vision Khartoum State seeking to recruit qualified Cash & Voucher Programmingr based in Khartoum.


The Cash and Voucher Assistance Technical Specialist/Coordinator will provide leadership for Cash related assessment, program design, Implementation and learning interventions as well as coordination and engagements representing World Vision Sudan. She/he will support the integration of cash programming into different sectors and multipurpose objectives. 


% TimeMajor ActivitiesExpected Results
Project Planning & Design
* Ensure that Cash & Voucher Programming projects are designed to meet or exceed WV Sudan’s, donor and industry standards and guidelines;
* Provide technical support to WV Sudan cash programming including Cash feasibility assessments, Market assessments, determination of response options, delivery mechanisms and appropriate modalities to be implemented.
* Work closely with technical sectors: (Livelihoods& Resilience, Health & Nutrition, Education & Protection, WASH, DMT), Departments: RAM, Operations, ICT, Finance & Supply Chain and other Support Services for effective planning and implementation of Cash & Voucher Programming within WV Sudan.  
* Ensure the incorporation of digital payment systems and platforms in all WV programs and coordinate its implementation.
* Well-designed projects
* Timely project implementation as demonstrated in monitoring and reporting tools
* Demonstrated integration with other sectors
Operations Support (15%)* Support field teams to set up CVP operations
* Develop Standard Operating Procuedures (SOPs) for the selected delivery mechanisms (Mobile Money, Electronic Voucher, Banks, etc)
* Provide orientation during startup workshop
* Support digital registration and data management
* Ensure that monthly and regular reports are submitted timely (CTMR, donor  reports, etc).

* SOPs are inplaced
* Operations team are oriented the step by step cash delivery and reporing processes
* Accurate and Quality reports are submitted.
* Digital registration and Payment systems inplaced
Coordination and Networking;
* Lead coordinantion and networking initiatives on CVP for WV Sudan. This includes engagements with the Cash Working Group, CaLP, Government State Departments, Consortiums, the HPPP, NGOs and other stakeholders in that space.   
* Where possible, provide leadership for working groups or task teams.
* Work with RAM, Technical Teams and partners to develop winning proposals that incorporate CVP as a modality.   
* Establish And maintain good relationship with Government Departments, CBOs, funding partners, Support Offices, & private sector actors involved in CVP
* Relationships leading to funding and partnership opportunities
* SO/client/partners satisfaction with engagement
* Quality of events and promotional materials
Capacity Building

* With the support of GC CVP leads, lead CVP Capacity assessment and capacity building initiatives for WV Sudan staff and partners.  
* Provide technical and supervisory support to WV partners utilizing CVP modalities
* Ensure ongoing coaching and mentoring of project staff in order to ensure that they are able to perform and achieve the desired results.
* Staff and partners capacity enhanced
Financial and Contractual Management
* Liaise with the finance team in budget preparation for CVP projects
* Oversight to ensure the projects are implemented in accordance to the approved budgets
* Work closely with Finance Department to track financial transactions from funding partners to WV and eventually to recipients.
* Initiate and Manage the contractual processes among key partners and support offices in consultation with the WV Sudan risk and compliance department
* Project spending is within the acceptable limits
* Timely submission of accurate reports
* Well documented MoUs and partnership agreements
Monitoring, Evaluation & Learning
* Innovate, test or replicate good ideas to scale up multipurpose cash based programming both in humanitarian, social safety net or development programming.
* Set up CVP monitoring, accountability and learning systems and address findings and recommendations on a regular basis.
* Design and facilitate market assessments and document lessons for sharing internally and with key partners
* Ensure regular program reports are generated and shared internally, with project partners.
* Ensure internal control systems are in placed to identify and manage potential risks associated with CVP
* Create an environment that support creativity and innovation
* Quality documents prepared and disseminated to the stakeholders
* Documented learning and actions
* Innovations and new practices adopted and implemented
Other Duties
* Any other duties as assigned by the Supervisor* Sustained positive relationship

Knowledge, Skills AND ABILITIES

Minimum education, training and experience requirements to qualify for the position:

  • Bachelor degree in the fields of: Social Science, Economics, Statistics or related field.  A postgraduate training in Monitoring & Evaluation, Statistics, Economics, Computer Science, Agriculture or related field will be an added advantage.
  • At least five years of experience in Cash and Voucher Programming including conducting Cash Feasibility Assessment, Market Assessment, Designing Projects, implementing CVP programs Experience supporting strategic programme development including successful proposal development for humanitarian donors
  • Strong evidence of good interpersonal and communication skills
  • Experience working with Mobile Network Operators (MNOs) and Financial Service Providers (FSPs).
  • Experience in managing diverse team including experience in working with internal staff
  • Experience working with both local and internal partners to design programs, implement or build capacity
  • Experience in setting up functioning monitoring and accountability systems
  • Experience in coordinating multi-agency programs and consortium/network development
  • Understanding of program design process, and monitoring/evaluation frameworks
  • Highly flexible and organized, able to coordinate private sector players and guide the WV*** technical decision making process on new and upcoming funding opportunities
  • Able to manage multiple, simultaneous demands and willing to take on new tasks on an ad hoc basis as assigned by the supervisor
  • Ability to work both on own initiative and as part of a team in a high-pressure environment while adhering to deadlines
  • Excellent interpersonal and problem-solving skills, creativity and flexibility, ability to coordinate and build consensus.
  • Ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
  • Proficient in written and spoken English. Arabic a plus.

List additional work experience required as a minimum qualification for this position:

  • Have at least 7 years’ experience in Humanitarian sector, 3 years of which at management level of Cash/Food Assistance programing.
  • Experience in engaging with donors, private sector players, government agencies, INGOs among others
  • Experience in Cash/Food Assistance programming
  • Experience in managing diverse team including experience in working with internal staff
  • Experience working with both local and internal partners to design programs, implement or build capacity
  • Experience in setting up functioning monitoring and accountability systems
  • Experience in coordinating multi-agency programs and consortium/network development
  • Project planning and project team leadership
  • Understanding of program design process, and monitoring/evaluation frameworks
  • Management of complex government/institutionally funded programs/projects

License, registration, or certification required to perform this position:

  • Proficient in written and spoken English with Arabic a plus.

Preferred Skills, Knowledge and Experience:

List academic, technical skills or other knowledge preferred for this position:

  • Excellent communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders
  • Team management, coaching for performance and staff development
  • Experience in strategic thinking and planning skills, able to set priorities, prepare manageable work plans and to evaluate progress
  • Ability to provide support and training to staff and partners on donor requirements
  • Basic financial awareness, with the ability to support budget development
  • Strong partnership and networking skills
  • Leadership: proven ability to build trust and relationships to work productively, motivate and inspire teamwork even without line management authority
  • Strong negotiation and presentation skills
  • Excellent analytical, problem-solving skills and detail orientation, even under time pressure
  • Strong computer skills (Word, Excel, Power Point, Internet) required
  • Willing and able to travel within and outside the country for work assignments and/or to attend national, regional and partnership-wide meetings and events
  • Certification or specific training in Statistics, Information Management and/or Data Management
  • Previous experience in cash & food assistance in fragile context will be an added advantage

List additional work experience preferred for this position:

  • Excellent presentation and interpersonal skills
  • Excellent partnership engagement, networking and collaboration skills
  • Knowledge of Humanitarian standards
  • Exposure to Cash/Food Assistance programing principles  

Work Environment:

Complete Travel and/or Work Environment statements if applicable.

The position requires ability and willingness to travel domestically and internationally up to 40% of the time.


(within WV or outside WV)
Reason for ContactFrequency of Contact
(Daily, Weekly, Monthly)
Private Sector Players, development agencies,Collaboration and Partnership building and Innovation Weekly
Interagency Working Groups (CaLP, CCD,KCWG)Provide and receive updates from the Interagency Working groupsMonthly
NDMTTechnical and Strategic Planning, AssessmentsContinuous
EARO AdvisorsTechnical SupportOn need basis
Cluster ManagersTechnical SupportOn need basis
SPE UnitTechnical BackstoppingContinuous
Technical Programs LeadsIntegration value; Proposal DevelopmentOn need basis
RAM Associate DirectorProposal DevelopmentOn need basis
Program Officer DMTechnical Support, Engaging with SOs, LearningContinuous


Technical contributions to e.g the kcwg on industry wide standards

Describe any decision-making referred to higher authority or that are controlled by policy available

  • Technical support during vetting and hiring of consultants/resource persons.

Describe the most common way in which this position assign work and how it is reviewed

  • The position assigns work both verbally and written to regional Cash programming leads, especially during emergency responses.

Interpersonal skills

  1. The position holder must be able to influence WV *** staff to consider Cash programming as a modality that can be incorporated across all the Technical Programs
  2. The position holder must have good interpersonal skills to ensure good relationships are sustained with donors/SOs/private partners for sustained funding and also address donor concerns as they emerge

All applications should be submitted to Labour Office HAC not later than June 17th 2021.

For jobs from World Vision in Sudan visit : World Vision Jobs Page

Technical Coordinator, Cash & Voucher Programming – World Vision
Technical Coordinator, Cash & Voucher Programming – World Vision
Technical Coordinator, Cash & Voucher Programming – World Vision
Technical Coordinator, Cash & Voucher Programming – World Vision
Technical Coordinator, Cash & Voucher Programming – World Vision

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