Operations and Quality Assurance – Associate – UNOPS


Job Description

OrganizationUnited Nations Office for Project Services
Job categoriesDemining
Job TitleOperations and Quality Assurance – Associate
Vacancy codeVA/2021/B5019/21008
Department/officeSudan Project Unit
Duty stationKadugli, Sudan
Contract typeLocal ICA Support
Contract levelLICA-6
DurationOngoing Open-ended, subject to organizational requirements, availability of funds and satisfactory performance
Application period17-Jan-2021 to 31-Jan-2021

Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Background Information – PSC

Peace and Security Cluster

For over 20 years, the United Nations Office for Project Services (UNOPS) Peace and Security Cluster (PSC) has provided its largest partner, UNMAS, with interlinked portfolio, programme and project management services that are reinforced by comprehensive management and oversight controls.  

Under this umbrella, the Cluster is responsible for the day-to-day management of UNMAS Field Programmes  through a comprehensive approach encompassing areas such as  human resources, procurement and contract management, as well as planning, implementation and risk management, that is supported by cross-cutting initiatives that include knowledge and information management, and gender, diversity and inclusion.  This comprehensive delivery platform is implemented  according to client requirements and in line with UNOPS rules and regulations through the leadership of the Cluster Director, who has the overall authority and accountability for the performance of PSC on behalf of its clients.

Background Information – Job-specific

Background Information – Sudan

The UNMAS Sudan office is based in Khartoum and works closely with the Government of Sudan and international partners with an aim of reducing the impact of explosive hazards on civilian population. UNMAS Sudan’s main activities include land release, risk education (RE) and victim assistance (VA) in areas affected with explosive ordnance. Currently, South Kordofan, Blue Nile and West Kordofan are affected with mines and ERW while 5 Darfur states are believed to contain ERW only.  UNMAS also provides technical advice and training for Sudan National Mine Action Center (NMAC) and national mine action NGOs for improving national mine action capacity.

Functional Responsibilities

Under the direct supervision of the UNMAS Operation/ Quality Assurance advisor, he/she will be responsible the following main duties:

  • Provide support in the capacity building process of national NGOs at Regional level, 
  • Assist with the setting up of internal and external UNMAS meetings and preparation of related briefing materials and recording of meeting minutes at regional level;
  • Assist supervisor in coordinating general operational Mine Action related activities within South Kordofan office, carried out by Humanitarian mine action partners;
  • Assist Victim Assistance initiatives including coordination meetings, monitoring the  training of VA beneficiaries, and data collection efforts.
  • Support in providing substantive inputs in the preparation of mine action operational plans and projects reports;
  • Translate operations related documents when requested from Arabic to English and vice versa; 
  • Conduct regular coordination with NMAC Operations and Information Management Sections, and check data prior to it being sent for input into UNMAS Programme Management Office;
  • Ensure all operations related UNMAS/NMAC correspondence is received, dispatched and recorded;
  • Assist in development and maintenance of tracking system to assist the operation advisor in following up on project pending issues;
  • Follow up on project action points to ensure deadlines are met, address delays and bring to the attention of operation advisor;
  • Assist supervisor in conducting formal investigations of mine/ERW incidents/accidents;
  • Assist in conducting analysis of project reports, investigations and preparation of recommended adjustments as required;
  • Produce regular progress reports on his/her specific allocated tasks to the operation advisor 
  • Any other duties as requested by the Supervisor or Head of Section


Education/Experience/Language requirements


  • First Level University Degree (Bachelor’s Degree or equivalent) with 2 years of relevant experience; OR
  • Secondary School Diploma (High School or equivalent) with a minimum of 6 years of relevant experience. 


  • Relevant experience is defined as experience in operations management, operations support, project management or business administration.
  • Experience in preparing project plans and reports is required.
  • EOD Level 3 is desired.
  • Experience in supporting operations in humanitarian, conflict, post-conflict, Non-profit Organizations (NGOs) or development contexts is desired.
  • Computer literacy and experience working with MS Office (Microsoft Excel, Word and PowerPoint) is required.


  • Fluency in English (speaking, writing and reading) is required.
  • Fluency in Arabic (speaking, writing and reading) is required.
  • Knowledge of another UN official language is desired.


Integrity & Inclusion: Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Leading Self And Others: Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Results Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Effective Communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement (LICA)
Contract level: ICS-6
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

For Jobs From United Nations Office for Project Services Visit: UNOPS Jobs

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