Logistics Officer (Shipping & Customs Clearance) – WFP


Job Description

OrganizationUnited Nations World Food Programme 
Job TitleLogistics Officer (Shipping & Customs Clearance), NOA, Khartoum (132885)
Requisition ID132885 
Area of expertiseSupply chain
Type of contractLong term opportunities
LocationSudan – Kosti 
Posted Date15/12/2020
Closing date28/12/2020

Would you like to join WFP Sudan’s Logistics team and enable the delivery of professional, client-focused logistics services? Are you ready to partner with managers to deliver effective logistics management solutions that will change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.

At WFP, we are looking for an experienced Logistics Officer (Shipping & Customs Clearance) to join our logistics team in Khartoum, Sudan, to be hired on a Fixed Term Contract at the NOA  level.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP Sudan has the potential to reach millions of food insecure people across Sudan – with a total of 4 million people assisted in 2018. WFP Sudan, one of the largest and complex operations for WFP globally,  is currently rolling out its five-year Country Strategic Plan (2019-2023), which aims to provide emergency assistance through a hybrid approach (Cash, food and vouchers), along with life-changing types of programmes (Nutrition, Resilience and School Feeding).


The Logistics Unit is deploying a special effort to ensure effective management of logistics contracts to adapt to the economic changes and maintain the availability of a large pool of contracted transporters and logistics service providers. 

The Logistics Officer (Shipping & Customs Clearance) NOA, will provide specialized support in performing standard logistics/supply chain processes and activities, to maximize the efficiency of the logistics operations specifically in shipping, customs clearance, and port operations activities in partnership with the key supply chain stakeholders.

KEY ACCOUNTABILITIES (not all-inclusive)

Under the direct supervision of the Head of Logistics, the Logistics Officer (Contracting) will be responsible for the following duties:

  • Contributing towards the development of logistics plans and processes ensuring compliance with wider logistics policies and WFP standards.
  • Supporting logistics projects or operational day-to-day activities following standard processes
  • Overall responsible for customs clearance of all logistics shipments for WFP Sudan Country Office. Lead the Customs function and coordinate the day-to-day activities of the Customs section.
  • Liaise with HAC commissioner for cross-border activities including the convoy clearances.
  • Liaise with Biosafety Council for annual commodity plan approval and guidance on non-GMO/ Radio consignments.
  • Liaise with Ministry of Agriculture on commodity specifications to be imported to Sudan as well as Customs Information Guide in collaboration with Port Sudan.
  • In collaboration with Port Sudan, monitor the ULISEAS to track all WFP shipments by T&T Status Events and view related files and documents.
  • Initiate action for requests for duty exemptions on all WFP imported shipments, food and non-food items and ensure documents are timely submitted to relevant ministries and exemptions are in place ahead of consignments arrival at Port Sudan.
  • Facilitate any appeals against rejection of commodities through the appeals committee and follow up for testing at STAC Lab etc. Provide an update and way-forward on any changes in the clearance process that may affect WFP operations.
  • Ensure there are established contacts with shipping agents, clearing agents and superintendents.
  • In coordination with Port Sudan Office, monitor the discharge of WFP vessels, advising supervisors of need for intervention in case of any unforeseen problems pertaining to discharge and/or clearing operations.
  • Monitor, support and provide guidance to the clearance service providers; Prior to expiration of the clearance contract, support in provision of performance evaluation.
  • Manage and coordinate a full range of documentation processing for execution of Customs activities and take appropriate actions to address issues and recommend improvements in processes.
  • Provide day-to-day reports on the clearance progress and movements of WFP shipments in Port Sudan.
  • Establish a work-plan for the Customs section and ensure all activities under the work plan are timely executed and performance targets met.
  • Maintain good working relationships with concerned Government authorities.
  • Perform other related duties as assigned.


Education: Advanced University degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field, or First University degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field, with additional years of related work experience and/or training/courses.

Experience: A minimum of one year of relevant professional experience in supply chain, clearing and forwarding, shipping, transport and Port operations., is required for holders of an advanced university degree and two years relevant professional experience in supply chain, clearing and forwarding, shipping, transport and Port operations, is required for holders of a first university degree.

Language: Fluency in both English and Arabic.


  • Experience in commercial or humanitarian logistics sectors.
  • Experience in dealing with shipments and clearing imports/exports with customs officials.
  • Experience in preparing guidelines and standard procedures.
  • Experience in communication and reporting.
  • Experience in working with logistics systems (databases, software)
  • Experience arranging supplier deliveries and the discharge of WFP vessels.

Technical skills and competences:

  • Knowledge of Supply Management preferable in a developing country context.
  • Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with the Government and other relevant stakeholders.
  • Knowledge in transport and commodity management practices and linkages with port operations.
  • Good interpersonal skills with the ability to work productively and maintain effective working relationships with all stakeholders.
  • Adjust roles/behaviours to diverse and changing demands of work environment and organizational priorities.


  • To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings. If you are an internal applicant, apply through your E-Recruitment profile.
  • In the application form, ensure filling the mandatory sections, attaching your up-to-date CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application.
  • Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.
WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.
In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavor to provide our staff, women, and men, with training and professional career development.

  • This position is open ONLY to Sudanese nationals;
  • WFP has zero-tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status;
  • WFP does not charge any fee at any stage of its recruiting process;

For Jobs From WFP Visit: WFP Jobs

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