CBT Sudan Roster, Call for interest, Consultancy Positions multiple Duty Stations Area Offices – WFP

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Job Description

OrganizationUnited Nations World Food Programme 
Job TitleCBT Sudan Roster, Call for interest, Consultancy Positions multiple Duty Stations Area Offices
Requisition ID(154927)
LocationSudan – Khartoum
Posted Date16/12/2021
Closing date03/01/2022

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

WFP is implementing multiple activities aimed at providing food assistance as well as improving the livelihood conditions of the beneficiaries. Food assistance is provided through Cash Based Transfers (CBT) and through in-kind. From nearly 10 million beneficiaries in Sudan, close to 1.5 million beneficiaries are currently supported through CBT. In 2022, the CO plans to continue scaling up CBT, shifting new locations from in-kind to CBT.
To lead the operational expansion of CBT and enforce quality standards throughout the CBT process, various WFP offices require the position of Head of CBT. WFP Sudan is aiming to build a roster of Professional CBT officers to deploy to different Area Offices within the Country. The person selected for the position will be in charge of ensuring that the most appropriate transfer modality is applied in different locations based on assessments, that plans are developed, adjusted and shared timely, that CBT guidelines are applied to all distribution sites, liaising with CPs and providing technical guidance as necessary, that due preparation and consultation are done before shifting to CBT and that internal and external coordination goes smoothly on a regular basis. The staff will also continue strengthening the capacity of the national officers as well as other AO and field office staff on relevant CBT issues and ensure adequate transfer of knowledge and skills.
The incumbent will be under the overall supervision of the Head of Area Office and direct supervision of the Head of Programme in the field, and under the Head of CBT at the CO level.

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ACCOUNTABILITIES / RESPONSIBILITIES

•   Engage with CBT partners, conduct regular meetings, and evaluate performance against WFP CBT standards and guidelines.
•    Ensure internal coordination across units allow a smooth implementation of the CBT process
•    Ensure that internal inter-unit CWG meetings take place on a monthly basis and ensure secretariat support. 
•    Actively participate or Chair the inter-agency sub-national CWG
•    Implement and supervise the planning and implementation of CBT expansion activities as per guidelines and in coordination with CO CBT unit.
•    Facilitate/Coordinate necessary assessments and consultations with communities and recipients as preparation for shifting to CBT, in coordination with CO CBT and relevant units at AO level.
•    Provide technical direction and advice on CBT scale-up plans and shift in new locations to AO management and CO, identifying the most appropriate transfer modality based on assessment and operational context.
•    Ensure the reconciliation of CBT expenses at the end of every month and submit reconciliation to the CO.
•    In coordination with AO M&E team, ensure all CBT distribution data is entered in COMET and validated in a timely manner. Liaise with finance unit to ensure that reconciliation on redeemed vouchers is undertaken in a timely manner.
•    Ensure that CFM is accessible and promoted in all distribution sites and that appropriate systems are in place at AO level to collect and address complaints related to CBT.
•    Provide technical support and guidance to CFM and protection officer colleagues and ensure complaints related to CBT operations at dealt with in a timely manner. 
•    Manage the CBT team at AO level and provide technical support to CBT staff and operations at FO level.
•    Train national officers at AO level and FO staff on relevant CBT issues and ensure adequate transfer of knowledge and skills.
•    Contribute to the development of new SOPs and guidance as needed, upon request from the CO.

•    In liaison with relevant staff and units, ensure coordination of CBT scale-up with SCOPE registration plans, maximizing the connection between both without holding back the CBT scale-up.
•    Monitor the implementation of FLAs and provide a monthly update on performance at AO level. Provide technical guidance and organize training as appropriate to ensure standards are enforced by corporate partners across distributions.
•    Support the implementation of all cash-based transfers as per implementation plan and monthly distribution plans approved by management and CO.
•    Ensure that the implementation plan is updated with operational adjustments as decisions are made in agreement with management and CO.
•    Be accountable for timely planning and implementation of standard CBT process for all locations at AO level.
•    Give direction on the selection of appropriate transfer modalities, encouraging the scale-up of mobile transfer and diversification of mechanisms.
•    Train CBT staff and CP specifically on operational aspects of mobile transfer to ensure smooth preparation and implementation of transfers, particularly on agent network capacities and sensitization.
•    Work closely with the M&E team to ensure appropriate monitoring tools and processes are in place to capture learnings on mobile transfers processes, as well as positive and negative outcomes from a recipient’s perspective.
•    Ensure regular liaison with Financial service providers at local level to anticipate operational delays and address challenges ahead of distributions, communicate concerns to ensure a speedy resolution, including ensuring processes are in place to suspend non-performing agents, channelling up relevant issues to the CO, and ensure that agent performance issues are included in vendor performance periodic assessments.
•    Perform any other related duties.

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DELIVERABLES AT THE END OF THE CONTRACT

1.    CBT operations have expanded as per the implementation plan agreed with CO
2.    Support functions and processes for smooth and timely CBT implementation and reconciliation are implemented in line with corporate standards
3.    Relevant CBT assessments are conducted to ensure appropriate transfer mechanism is selected in each location and to inform CBT design
4.    Transfer mechanisms are diversified and selected to best fit the operational context of each location
5.    CBT guidelines and protection standards are mainstreamed in all CBT operations 
6.    CBT data validated and reconciliations conducted  on a monthly and quarterly basis
7.    CBT capacity is strengthened at AO and FO levels
8.    WFPs relationship with FSPs  at AO level is strengthened
9.    Improved management and leadership support and guidance to CBT staff

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STANDARD MINIMUM QUALIFICATIONS

Education:

Advanced University Degree in International Relations, Social and development Science or relevant areas or Bachelor’s Degree plus relevant professional experience.

Work Experience:

At least 5 years of experience in related fields, in project management and operational implementation. Experience with WFP is desirable.

Strong experience in formulating programme strategies and activities in humanitarian and transition contexts, drawing upon  full range of food assistance tools, and translating them into implementation modalities and operations;

Experience in negotiating and engaging with vendors, preferably FSP for CBT activities, including contract negotiation, oversight and implementation and to augment the capacity to monitor vendor and contractors performance;

Proven experience in designing and managing CBT activities.

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Knowledge and skills:

Ability to provide technical advice/support on related operational such as transfer modalities; appropriate food baskets; deployment and testing of innovative approaches; etc.

A demonstrated capacity in participatory approaches to design and implement related activities;

Good understanding of programme principles in conflict, transition and development situations with the ability to translate them into context-specific design and implementation approaches;

In-depth understanding and knowledge of different CBT transfer modalities, particularly mobile transfers

Proficiency in MS Office (Word, Excel, PowerPoint and Outlook);

General knowledge of UN system policies, rules, regulations and procedures governing administration is desirable.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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