Operations Specialist- Quality Assurance – UNOPS


Job Description

OrganizationUnited Nations Office for Project Services
Job categoriesProject Management, Demining
Job TitleOperations Specialist- Quality Assurance (Coordination and Compliance Officer), Multiple positions
Vacancy codeVA/2021/B5001/22289
Department/officeNYSC, Peace and Security Cluster
Duty stationAbyei, Sudan
Contract typeInternational ICA
Contract levelIICA-2
DurationOpen-ended, subject to organizational requirements, availability of funds, and satisfactory performance.
Application period09-Aug-2021 to 23-Aug-2021

Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Background Information – PSC

Peace and Security Cluster

For over 20 years, the United Nations Office for Project Services (UNOPS) Peace and Security Cluster (PSC) has provided its largest partner, UNMAS, with interlinked portfolio, Programme, and project management services that are reinforced by comprehensive management and oversight controls.  

Under this umbrella, the Cluster is responsible for the day-to-day management of UNMAS Field Programmes through a comprehensive approach encompassing areas such as human resources, procurement and contract management, as well as planning, implementation and risk management, that is supported by cross-cutting initiatives that include knowledge and information management, and gender, diversity and inclusion.  This comprehensive delivery platform is implemented according to client requirements and in line with UNOPS rules and regulations through the leadership of the Cluster Director, who has the overall authority and accountability for the performance of PSC on behalf of its clients.

Background Information – Job-specific

UNISFA Mine Action Programme (UNMAS-UNISFA) supports the implementation of UNISFA’s mandate in the Abyei Administrative Area and the Safe Demilitarized Border Zone (SDBZ) between Sudan and South Sudan. As UNISFA-Abyei is only funded through the UN Peacekeeping Assessed Budget, UNMAS is fully integrated into the UNISFA organigramme on the substantive side of the mission.

Functional Responsibilities

  • Understand and apply the Sudan National Mine Action Standards and Technical Guidelines (NTSG); ensuring that the Mine Action Organisation’s Standard Operating Procedures (SOP) comply with the National Mine Action Standards and Technical Guidelines (NTSG).
  • Provide guidance to the Quality Management (QA) contractors on the aims, goals and objectives for the Area of Responsibility (AOR).
  • Conduct quality assurance of the implementing partners Quality Management (QM) system and ensure that accreditation, licensing and monitoring does not interrupt or delay demining projects: this includes monitoring implementing contractors and working closely with the contract management unit.
  • Support the Chief of Operations(CoO) to establish and maintain areas for accreditation of all programme assets.
  • Ensuring that vehicles, equipment and personnel supplied by implementing partners conforms to contractual requirements.
  • Participate in the development of the annual work plan to support the dry season military deployment plan and other threat areas/ indicators identified.
  • Issue and track tasking orders for all Implementing Partners (IP), monitor progress of tasking orders.
  • Approve and monitor Clearance Plans (CP) of IP’s.
  • In coordination with the CoO, carry out site visits within the Abyei AOR and Joint Border Verification and Monitoring Mechanism (JBVMM) to monitor operational plans and conduct quality assurance inclusive of HSSE compliance.
  • Debrief mine action organizations on Quality Assurance (QA)  achievements and assessments and ensure that all QA assessment data is captured in IMSMA.
  • Coordinate with the CoO to ensure efficient and effective running of all operations.
  • Conduct routine visits to the field when needed or as directed by CoO.
  • Receive all reports that contribute to land release or handover of cleared land and ensure all documentation is verified for correctness before submission.
  • Ensure proper maintenance of documentation for all inspected land.
  • Participate on behalf of UNMAS on the Weapons Ammunition Advisory Board and report on all findings with regards to status of ammunition and storage of Troop Contributing Country facilities.
  • Participate in incident investigations where small arms and explosive weapons are used by armed groups. 
  • Conduct routine visits to the JBVMM sub-offices as directed.
  • Ensure close and effective interaction and coordination of QA with other integral aspects of mine action, such as Mine Victim Support and Explosive Ordnance Risk Education and advise on effectiveness of campaigns or efforts.
  • Assist in investigations of mine incidents/accidents and serve as a member of Boards of Inquiry when required.
  • Control and monitor issuance of explosives to be used by the mine clearance contractors in AOR.
  • Compile a comprehensive monthly/weekly report on activities.
  • Liaise with other stakeholders and operators involved in Humanitarian Assistance in the AOR.
  • Stand in for CoO when directed.
  • Perform other related duties as required.



Education/Experience/Language requirements


  • Advanced University Degree (master degree or equivalent) with a minimum of five (5) years of relevant experience OR
  • A First Level University Degree (bachelor degree or equivalent) with a minimum of seven (7) years of relevant experience; or
  • Military Experience (or relevant Police Experience) with a minimum of 11 years of relevant experience is required.


  • IMAS EOD Level 3 is required.


  • Relevant experience is defined as practical experience in mine clearance activities and relevant Quality Assurance and Quality Control processes
  • Experience in applying Ammunition storage and management principles as per the International Ammunition Technical Guidelines ( IATGs) or the UN Manual on Ammunition Management is required
  • Knowledge and understanding of the International Mine Action Standards (IMAS) is desired
  • At least 3 years of experience is desired in operations management of:

                  o Explosive Ordnance Disposal in single, multiple and bulk demolitions 
                  o Non-technical survey, 
                  o Technical survey, 
                  o Mechanical clearance and ground preparation, 
                  o Manual mine clearance, 
                  o Battle Area Clearance,
                  o Road clearance, 
                  o Explosive Ordnance Risk Education and,
                  o Weapons and small arms ammunition  destruction

  • A working knowledge of metal detectors, large loop metal detectors and ground penetrating radar is desired
  • Experience in using International Management System for Mine Action (IMSMA) as an analytical tool, mapping applications and GPS is desired
  • Experience in management of operations in humanitarian sector is desired
  • Previous experience working in conflict/post-conflict is highly desired


  • Fluency (reading, writing and speaking) in English is required. 
  • Knowledge of Arabic will be an asset.




Integrity & Inclusion: Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Leading Self And Others: Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Results Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Effective Communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (IICA)
Contract level: IICA-2 (ICS-10)
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performanceFor more details about the ICA contractual modality, please follow this link:

Background Information – UNOPS

UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it. A flexible structure and global reach means we can quickly respond to our partners’ needs, while offering the benefits of economies of scale. 

For jobs from  UNOPS visit:  UNOPS Jobs Page

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