Emergency Response Manager – NRC


Job Description

OrganizationThe Norwegian Refugee Council 
Job Identification4731
Job CategoryEmergency Response
Apply Before02/17/2022, 06:00 PM
Degree LevelBachelor’s Degree
Job ScheduleFull time

The Emergency Response Manager (ERM) will oversee the overall country emergency response programme. The ERM will contribute to coordination, quality response, management, and reporting of activities under NRC’s ECHO-funded Rapid Response Mechanism (RRM) at the country level. The ERM will support and provide technical supervision of emergency response teams in the field to respond to rapid onset crises related to conflict displacement and natural disasters, coordinating all emergency preparedness plans, minimum prepared actions (MPAs), and supervise emergency activities across NRC’s geographical spread in Sudan. This will include pre-planning, assessment, coordination, leadership and overseeing emergency responses, in collaboration with Area Managers, Emergency Coordinators (Khartoum and Area offices), Head of Programme, and relevant programme and support departments, including safety and security and cash and market-based programming.

The Emergency Response Manager will also act as the focal point for a forthcoming ECHO-funded Rapid Response Mechanism(RRM) consortium, primarily supporting with representation, providing technical backstop, facilitating harmonization of approaches and methodologies across all consortium partners and supporting with start-ups.

Specific responsibilities

Programme Development:

  • Provide and collate regular data on context analysis, early warning/ risk monitoring, trigger indicators, and minimum preparedness actions;
  • Ensure availability of up-to-date needs assessment (both target geographical locations and population group) and verification of available UNOCHA, Emergency Response Plan (ERM), and IOM/ UNHCR data to inform assessment and response design as well as implementation plan;
  • Responsible for providing timely and methodical updates regarding needs and trends specific to the RRM Consortium to Area Managers, Head of Programme, and relevant programme and support team;
  • Ensure all relevant stakeholders are included in the planning and implementation of projects as appropriate;
  • Support the consolidation as well as the enhancement  of cash-based interventions and market-based approaches within (and across) rapid emergency responses, where appropriate;
  • Contribute to the institutionalization of cash-based interventions and market based programmes though capacity building and interdepartmental engagement in cooperation with the Cash and Market Programme Development Manager;
  • Closely coordinate with all CCs (Core Competencies) and cross-thematic areas (including digital approach, advocacy) to maximize on integrated programming and promote timely, coordinated, and principled emergency response;
  • Ensure safe programming principles are embedded in all RRM activities.

Emergency Preparedness Planning

  • Responsible for an up-to-date emergency preparedness plan (EPP), reviewing of minimum preparedness actions on a regular basis in consultation with the Head of Programme, Area Managers, the Country Management Group (CMG), and relevant core competency staff;
  • Responsible for the development, tracking, and monitoring the completion of minimum preparedness actions (MPA), operation capacity assessment and providing regular updates to CMG;
  • Contribute to the development of operational and programmatic contingency plans that respond to different emergency scenarios identified in the EPP;
  • Take leadership in development of capacity building plans, providing and supervision of training to emergency response teams, enhancing the area-based capacity;

Programme Management:

  • Overall responsibility for effective and efficient coordination of the emergency preparedness and response projects consistent with the project management cycle (including reporting to the desired quality and standard);
  • Overall budget management for RRM projects/portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied;
  • Develop strategies, set-ups, and continuous review of technical guidance, tools, and SOPs for the overall emergency response, including RRM, in close collaboration with emergency response teams, Area Managers, and Head of programmes;
  • Take an active role in leading and supervision of RRM programme cycle – from alert, assessment, distributions, to monitoring by ensuring technical direction, high technical quality and oversight in implementation, taking into consideration NRC’s project cycle management.
  • Responsible for providing technical and implementation support and guidance to field-based Emergency staff in implementing NRC project(s), including but not limited to providing instructions on the RRM cycle, trigger mechanisms, work plans, in close coordination and collaboration with the area management team as well as the relevant CC PDM/ Specialist;
  • Responsible for providing timely and methodical updates regarding humanitarian needs and trends specific to conflict and natural disaster displacements;
  • Ensure monitoring, evaluation, and learning data is collected, analysed, included in NRC’s M&E and accountability systems, and used to adapt the RRM programme as required;
  • Effectively manage the RRM consortium’s start- up through smooth collaboration and engagement among different parties/structures of the consortium, and through regular reporting, communication, meetings, and updates;
  • Coordinate the harmonisation of approaches and methodologies across all consortium partners by developing and monitoring use of common tools, as well as creating opportunities for experience sharing and learning.

Logistics, Finance, and Human Resource Management:

  • Ensure appropriate Financial and Logistical NRC systems/ procedures are adhered to within the Emergency Response programming;
  • Ensure timely and accurate development of procurement plans, recruitment plans, and spending plans and ensure the same is shared with relevant support colleagues;
  • Responsible for ensuring timely submission of monthly spending plans and cash forecast to Finance and relevant Procurement Requests to Logistics (including for framework agreements);
  • In line with project needs and funding availability, continuously and proactively plan emergency response-specific staff requirements and liaise with HR and Admin to ensure the same.

Coordination and Representation:

  • Liaise and coordinate with UN and I/NGO partners, local authorities, and beneficiaries in planning and response to emergencies, preparedness, and contextual understanding of areas of operations;
  • Represent the RRM Consortium to external stakeholders – donors, government, coordination bodies, and local and international NGOs. Include the Steering Committee and other consortium staff in representation as much as possible and as appropriate. Network with relevant actors to help achieve consortium objectives;
  • Conduct senior representation at state level and promote strong working relationships with government counterparts;
  • In line with NRC’s standards, ensure communication plans are implemented, stakeholders are informed on NRC’s activities, and the organisation is well accepted by communities. 

Please view this job description for more information on the role

Generic professional competencies:

  • At least four years in a humanitarian programming environment, including three years’ experience in a senior level project management position;
  • Previous working experience in implementing emergency programme cycle in complex, fragile, and volatile contexts;
  • Knowledge and skills in cash-based programming and market analysis;
  • Emergency Response expertise, including Rapid Response Mechanisms (RRM) or Emergency Response Mechanisms (ERM);
  • Technical expertise in one of NRC’s Core Competencies (cash, Shelter/NFI, WASH, LFS, Camp Management), is added advantage;
  • Fluency in English, both written and verbal;
  • Computer literacy in Microsoft Office, including strong skills in Excel.

Context/ Specific skills, knowledge and experience (these are advantageous to have)

  • Knowledge of the context in Sudan;
  • Arabic language skills;
  • Experience working with/ in consortium start-ups and/or management 
  • Experience in needs assessment, project monitoring and evaluation, and programme development;
  • Strong leadership skills and a supportive management style;
  • Experience of a flexible approach to managing and prioritizing a high and diverse workload;
  • Proven ability to work effectively across cultures, in sensitive environments and with stakeholders at all levels.

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

  • 12 months fixed term contract
  • Senior grade 8 in NRC’s grade structure
  • An opportunity to match your career to a compelling cause
  • A chance to meet and work with people who are the best in their fields

Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.  

To apply as an internal candidate, click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

For jobs from The Norwegian Refugee Council visit : NRC Jobs Page

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