Protection Officer – DRC



DRC (Danish Refugee Council), founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.

Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.

  • Headquarters: Copenhagen, Denmark
  • Founded: 1956
  • Key people: Charlotte Slente – Secretary-General

Job Description

OrganizationDanish Refugee Council (DRC)
Workplace:Um Dukhun
Contract type:National contract
Application due:07/10/2021

Danish Refugee Council (DRC), one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Officer for its operations in Sudan. DRC has been present in Sudan since 2004 working across 4 area offices covering both immediate humanitarian needs but also engages in longer term development activities.

About the job:

The Protection Officer CBP / CM is responsible for managing and providing technical

support to community-based protection activities, including the establishment and capacity building of Community

Based Protection Networks, Protection Monitoring, awareness activities, support to local partner organizations AND /

OR case management and Psycho-social Support (PSS) interventions with a focus on survivors of gender-based violence.

The Protection Officer CBP / CM is expected to develop positive relationships with individual beneficiaries, community mobilizers and focal points and other stakeholders so as to ensure the efficiency of DRC’s outreach strategy and overall intervention

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– About You:

 -To be successful in this role we expect you to :


  • With support of the Team Leader and Protection Manager, organize and oversee the planning and implementation of programme activities related to community-based protection (CBP) and Psycho-Social Support (PSS) activities. To this end, with the support of the Team Leader, produce and update monthly workplans and implement programme activities accordingly.
  • Under guidance of the Team Leader conduct rapid needs/protection assessments in the field using tools and methodologies provided by DRC.
  • Under the guidance of the Team Leader map protection services providers in the area, and maintain/update it.
  • Participate in beneficiary selection processes through agreed criteria and guidelines to identify vulnerable/protection cases and refer them for special assistance.
  • Conducting Post Distribution Monitoring (PDM) and satisfaction surveys (if required) in close coordination with and under guidance of MEAL Department.
  • On request, produce basic reports on needs assessments and distributions for internal use.
  • Support the Team Leader on liaison issues and in establishing favorable contacts and links with humanitarian and non‑humanitarian actors in the field, including HAC and COR.
  • Conduct any other programme activities related to the provision of protection services and assistance as instructed by the Team Leader and the Protection Manager.

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On Community Based Protection:

  • Ensure the delivery of CBP by the Protection Assistant is in line with global/DRC SOPs and standards.
  • Effectively use and comply with all the tools, forms and SOPs related to CBP, PSS as communicated by the Team Leader and Protection Manager. Comply with applicable professional standards related to protection and humanitarian interventions.
  • Contribute to the quality of DRC’s community outreach approach by effectively identifying and coordinating with the protection assistants, the community mobilizers/outreach volunteers (COVs), community-based protection networks (CBPNs) and other community focal points. To this end, ensure that community mobilizers and focal points represent a diversity of backgrounds, profiles and locations so as to support DRC’s capacity to reach the individuals who are the most in need of protection and assistance.
  • Provide technical guidance to the protection assistants and oversee all aspects of the relationship with COVs and CBPNs members including identification and mobilization, onboarding and capacity-building, contractual  and administrative management, coordination on field activities etc.
  • Ensure that individuals in need of protection services and/or assistance, identified through outreach and other activities, are timely and adequately referred to the relevant services either internally or externally. Conduct regular and systematized follow-up of all referred cases to ensure adequate service provision, reassess needs and potentially identify any new trends.
  • Organize and coordinate information dissemination, awareness and capacity-building activities with communities on protection risks, on rights and on available services among others, in safe and suitable locations.
  • Provide guidance to the protection assistants in engaging CBPNs in Protection Monitoring activies with the aim at collecting qualitative and quantitative data over the protection risks in the target areas and contribute to drafting regular protection monitoring reports.

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Monitoring and Reporting:

  • Represent DRC and the programme towards a wide range of stakeholders including individual beneficiaries, community mobilizers, community-based structures’ members and focals points. To this end, ensure professional standards and transparent communication in the external representation of the organization so as to build trust and ensure effective collaboration with all concerned stakeholders.
  • Ensure that all interactions with individual beneficiaries take place in an environment and in a way that respect and promote the individuals’ safety, agency and dignity in accordance with professional standards for protection and humanitarian work.

Operations support:

  • Support the coordination of programme support activities as they relate to logistics, administration or security as relevant, under the guidance and supervision of the Protection Team Leader and in coordination with the relevant departments.  Comply with all relevant internal policies and directives.


• Minimum 2 years of practical experience in sector area working for an INGO
• University degree in political science, international development, economics or other relevant
• Documented skills in project planning and design, drafting, calculation and technical writing
• Excellent skill in MS Word, Excel, and PowerPoint
• Experience in project development
• Experience working with national partners, local/government authorities, and UN organisations
• Full professional proficiency in English

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer :

Contract length: 6 months

Band: H

Designation of Duty Station: Um Dukhun

Start date: Immediate

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.

Application process:

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 7 October 2021

For further information about the Danish Refugee Council, please consult our website

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!

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