Job Description
| Organization | Danish Refugee Council (DRC) |
| Workplace: | Gedaref |
| Department/Country: | Sudan |
| Contract type: | National contract |
| Application due: | 05/07/2021 |
ABOUT DRC
DRC (Danish Refugee Council), founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.
Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.
Danish Refugee Council (DRC), one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Head of Support Services (HOSS) for its operations in Sudan. DRC has been present in Sudan since 2004 working across 4 area offices covering both immediate humanitarian needs but also engages in longer term development activities. The Head of Support Services is operationally and strategically responsible for Finance, Human Resources, Logistics and Procurement (supply chain department), Administration and IT. S/He provides guidance and support for all operational aspects of partnership, and oversees, develops and provides strategic direction to his/her support areas.
Employment Grade: H
Reporting to: Area Manager
Direct reports: N/A
Unit/department: Shelter and Infrastructure
Location: Gadaref State
Authorization level: NA
Overall purpose of the role:
Under the supervision of the Shelter and Infrastructure Team Leader, the officer assists the routine and daily administration of the Shelter and Infrastructure projects, including assisting organising and supervising teams, guidance and mentoring of construction teams, design of appropriate interventions and overseeing in Gedaref state, principally Um Raquba and Tunaydba refugee camps.
Responsibilities and Tasks
To achieve the overall and specific position’s objectives the job holder tasks and responsibilities include, but are not limited to:
Program
- Assists as part of the team in the design, setup and implementation of the project, including drainage, infrastructure and shelter designs.
- Assists in the smooth transport and oversight of materials to the sites of distribution;
- Daily update and management of data-gathering and tracking tools used to monitor the project;
- Assist community focus group discussions pertaining to the project in partnership and/or consultation with Site Management Support and Protection teams.
- Assists the distribution of cash to workers, and with the Project Manager design and administer the monitoring of cash distribution;
- Assists the registration of project participants;
- Strong adherence to safety and security protocols at all times, and along with Code of Conduct – dedication to reporting suspected contraventions;
- Ensure DRC Code of Conduct is understood, acknowledged in writing, and followed by the project staff and all volunteer labour, and infractions are reported in an appropriate and timely manner;
- Any other duties as assigned by line manager.
Reporting
- Ensure that quality and accurate reports and supporting documentation on program activities related to the provision of Shelter and Infrastructure assistance, are submitted timely and daily to the Shelter and Infrastructure Manager. To this end, ensure that both the hard and soft copies of all activity reports are archived on the server and/or uploaded onto online platforms for information management as relevant.
- Ensure that all information or data shared is done so in a manner that upholds the principle of data protection and confidentiality.
Representation and coordination
- Assists the development of positive relationships with beneficiaries, local communities, local authorities, humanitarian partners, service providers etc. in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.
- Ensure that all interactions with individual beneficiaries take place in an environment and in a way that respect and promotes their safety, trust and dignity. Ensure that all interactions with other stakeholders such as community members and service providers are conducted in accordance to the principles of respect, confidentiality and collaboration.
Operations
Leading the effective implementation of support activities related to the effective implementation of the program, including in terms of logistics, administration, human resources, finance and security. In all matters, comply with internal directive and policies as communicated by the Shelter and Infrastructure Manager.
Experience and technical competencies:
- At least graduated 12th, university degree in related subject is desirable.
- Minimum 1 years’ relevant experience within a humanitarian organization in infrastructure, engineering, or WASH infrastructure.
- Good knowledge of the area
- Good experience of working directly with Sudanese and Ethiopian communities and local authorities
- Good communications skills; experience with dealing with Communities; good written and spoken Arabic English is an advantage
- Computer skills (Word, Excel, PowerPoint) and basic report writing ability
Education:
At least high school degree, university degree is preferred (technical/scientific faculties)
Languages:
- Arabic
- Amhara or Tigray is an advantage
Key stakeholders:
- Internal: Area Manager, Protection Team, Safety Officer, SC Log Officer
- External: Other Humanitarian Partners, UNHCR, IOM, HAC, COR, camp representatives and local authorities
*CANDIDATES LOCAL TO GEDAREF STRONGLY ENCOURAGE TO APPLY
**WOMEN STRONGLY ENCOURAGED TO APPLY
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
