Area Manager – DRC


Job Description

OrganizationDanish Refugee Council (DRC)
Workplace:Khartoum-South Kordofan
Contract type:Expatriate or national contract
Application due:13/03/2021

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Area Manager. The Area Manager advises DRC’s program and support staff to ensure all programming in Khartoum/South Kordafan is in line with DRC Sudan’s country strategy and compliant with the organization’s policies. The aim of this role is to translate programme and operational strategy into action at field level.

About the job

The Area Manager is directly responsible for managing support staff in their base, and for leading base managers and team leaders to ensure programmes are delivered to high standards, on time and within budget.  Based in Khartoum, the Area Manager is also responsible for representing DRC, including in coordination with other agencies, and for providing the direct link in communications between DRC’s activities in Khartoum and South Kordofan with the organization’s Khartoum country office. They should enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, NGOs, and UN Agencies. Finally, it is essential the Area Manager collaborates with the Security Coordinator and Senior Management Team to provide safety and security management of the Khartoum and South Kordofan based team and ensure all safety and security measures, including contingency plans and standard operating procedures, are in place and well understood by all staff.

Your main duties and responsibilities will be:

1. Management and Coordination:

  • Overall responsibility for the recruitment and daily management of the Khartoum and South Kordofan based program and support teams, including ensuring positive and collaborative working relationships in line with DRC’s Code of Conduct and assessing staff capacity to provide or recommend relevant training or coaching as needed.
  • Daily management of the Khartoum and South Kordofan office, including ensuring compliant financial operations and budgeting, administration, human resources, logistics, procurement and security in line with DRC and donor regulations.
  • Represent DRC publicly at state level, including in coordination fora with other agencies.

2. Programming and Technical Support:

  • Provide oversight of all programming in Khartoum and South Kordofan in compliance with core protection principles and best practices, and DRC and donor regulations, while upholding rigorous project cycle management standards.
  • Design and support in conducting needs assessments to inform program design as well as identify risks and vulnerabilities, including those related to gender, age and diversity.
  • Contribute to the strategic direction of Khartoum and South Kordofan programming through active and ongoing participation in and contribution to strategic planning meetings
  • Work with the Head of Programmes and finance team to contribute to new project development, including both narratives and budgets.
  • Ensure the timely and quality delivery of all organizational and project reports and staff contributions to organizational monitoring and evaluation requirements to ensure project quality, relevance and accountability to DRC’s beneficiary populations.
  • Support staff to integrate protection and migration concerns and awareness into other sectors as relevant.

3. Finance and Administration:

  • Provide daily management of the base office’s finance team.
  • Oversee and regularly update a comprehensive master budget of DRC’s operations in Khartoum and South Kordofan.
  • Collaborate regularly with the Khartoum based finance team to monitor spending and ensure the timely utilization of all grants.
  • Ensure full compliance with DRC and donor financial guidelines and policies.

4. Human Resources:

  • Manage the Khartoum and South Kordofan based team and support respectful and positive working relationships which allow for the effective implementation of all activities.
  • Lead state-level recruitment processes and ensure that relevant staffing structures are in place and are reflective of appropriate gender balance.
  • Promote professional development by identifying training and capacity building opportunities and ensure staff are well versed in core protection concepts, DRC’s code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.
  • Ensure staff evaluations are conducted on a regular basis.

5. Logistics and Procurement:

  • Collaborate with the Supply Team to develop and maintain procurement plans.
  • Ensure logistics and procurement processes are in place.
  • Collaborate with the supply chain team to ensure field-based records are well managed, fulfill DRC and donor requirements, and are up-to-date.
  • Monitor budget lines to ensure spending is in line with project timelines.
  • Regularly review procurement plans with procurement and logistics, and finance teams to adjust spending as required in advance of project closure.

6. Safety and Security:

  • Assume responsibility for staff safety in the area of operation.
  • Ensure all relevant information regarding safety, security and the context is collected, updated and shared in a regular and timely manner.
  • Collaborate with the Security Coordinator and Senior Management Team to make decisions and manage security incidents at a local level.

About you

To be successful in this role we expect you to possess the following competencies:

Experience and technical competencies:

  • Master’s degree in law, social sciences, international development, gender studies, or humanitarian aid (significant proven field experience may be accepted in lieu)
  • Minimum of 8 to 10 years of work experience within the field of humanitarian response and refugee protection, with experience working for an international NGO, UN agency or relevant ministry or local authority.
  • Minimum of 5 years of experience in a senior project management position.
  • Excellent analytical and writing skills.
  • Excellent written and spoken English.
  • Knowledge of Arabic and/or Tigrayan is an added advantage.

Desirable skills and abilities:

  • Understanding of the countries in which DRC operates and sensitive to the cultural context.
  • Experience closely with supply chain, finance and HR system.
  • Ability to work closely with a diverse team of individuals in a highly intense and fluid environment: Cultural sensitivity and respectful of local contexts
  • Proven experience in providing technical guidance and training including development of training materials

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

  • Contract length: 12 months
  • Level: E, Senior Management
  • Designation of Duty Station: Family duty station, unaccompanied
  • Start date: 1 April

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 13 March

For further information about the Danish Refugee Council, please consult our website
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

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