Human Resources Manager – MCE

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Job Description

OrganizationMERCY CORPS EUROPE (MCE)
Job Title:Human Resources Manager
Position Status:Full-time-Regular
Seniority Level:Manager
Salary Level: 3A – 1,500-2,000 USD depending on qualifications
Location:Based in Khartoum with frequent travel to the field
Date Posted :15/12/2020
Deadline Date:29/12/2020

About Mercy Corps

Mercy Corps is a global team of humanitarians, working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. In more than 40 countries around the world, our nearly 6,000 team members work side by side with people living through poverty, disaster, violent conflict and the acute impacts of climate change. We’re committed to creating global change through local impact — 85 percent of our team members are from the countries where they work. We bring a comprehensive approach to every challenge, addressing problems from multiple angles. Thanks to support from our extended global community, we’ve provided $4 billion in lifesaving assistance to meet the urgent needs of more than 220 million people over nearly 40 years. We also go beyond emergency aid, partnering with local governments, forward-thinking corporations, social entrepreneurs and people living in fragile communities to develop bold solutions that make lasting change possible.

General Position Summary

The Human Resources Manager is responsible for overseeing the Human Resources (HR) functions in MCE program. The HRM ensures that all HR policies and procedures are communicated, implemented and monitored, and compliant with legal requirements, and that MCE values are upheld. The HR Manager ensures that policies and procedures are fair, transparent and promote equal opportunities. The HRM arranges staff development and training, and the wellbeing of staff. As a representative of Mercy Corps Europe the HR Manager attends meetings with other INGO’s, governmental departments, and partners as appropriate when required. 

Essential Job Responsibilities

Strategy & Vision

  • Identify weaknesses in current HR systems. Advise supervisor on outstanding issues and assist in designing and implementing, as required.

Program Management

  • Responsible for maintaining personnel files for all staff – including recruitment documents, CVs, valid contracts, PAFs, timesheets, employee data sheets, disciplinary papers and performance evaluations.
  • Ensure the recruitment of national staff adheres to the standing Recruiting Policies and Procedures of Mercy Corps Europe.
  • Ensure participation of HR Department in interviews for new staff.
  • Ensure Salaries and benefits adhere to Mercy Corps salary scales and standing protocols.
  • Ensure Mercy Corps personnel policies strictly adhere to Country labor law as applicable. This includes payment of appropriate taxes, benefits etc.
  • Maintain a tracking system for all types of leave for all employees.
  • Maintain up-to-date staffing lists by program and department.
  • Ensure that employee performance evaluations are completed as scheduled.
  • Ensure that all national staff have an up-to-date relevant job description.
  • Maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) and inform all staff.
  • Coordinate coverage for operations during annual leave of key national staff with Head of Office or Operations Manager.
  • Oversee the monthly procedure of timesheets for all staff including collection, review and compilation into payroll; train new staff on timesheet procedure.
  • Process monthly payroll in conjunction with Payroll Coordinator and finance staff and ensure payroll is
  • Delivered in a timely manner to all states.
  • Maintain national staff I.D. cards.
  • Assist with operational budget for staff coverage as requested.
  • Responsible for the orientation of all new, national staff on Mercy Corps Country systems, policies and procedures.
  • Ensure all new staff receive copies of the Country National Staff Policy Handbook and are alerted to benefits. Continue with support and advice on policies, as required.
  • Advise staff (national and international) on disciplinary procedures.
  • Advise staff (national and international) on raise policies and procedures.
  • Assist Head of Offices in conducting or arranging for trainings and/or other human resource development activities.
  • Oversee the clearance of terminated employees, as per MC policies and procedures.
  • Participate in disciplinary, hiring and termination meetings with program staff upon request.
  • Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Team Management 

  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Supervise, hire and orient new team members as necessary.
  • Provide team members with information, tools and other resources to improve performance and reach objectives.
  • Contribute to country team-building efforts, help team members identify problem-solving options and
  • Ensure the integration of all team members into relevant decision-making processes.

Supervisory Responsibility

  • Supervises all HR Officers and assistants.

Accountability

Reports Directly To: Country Director

Works Directly With: HR officers, assistants, HOOs, country program staff

Knowledge and Experience

  • Education: at least BA certificate in administration or other relevant field. An advanced degree is preferred.
  • Five years or more of progressive HR management experience are required
  • Advance knowledge of written and spoken English is essential.
  • Ability to translate letters, reports and meetings as required.
  • Proven ability to provide oral and written translation from [Arabic] to English and vice versa. 
  • Proven HR experience in each of the following areas: Financial budgeting, payroll administration, strategic planning, capacity building of staff and teams, implementing and working in accordance with MC structures, policies and practices
  • Knowledge of Sphere standards and other training in humanitarian response preferred.

How To Apply

Applicants should submit their academic and experience certificates, CVs, and application letter to Federal Humanitarian Aid Commission (HAC). Copies of applicant’s CV and application letters should be sent by e-mail to [email protected].


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