Protection Manager – DRC


Job Description

OrganizationDanish Refugee Council (DRC)
Contract type:National contract
Application due:10/07/2021


DRC (Danish Refugee Council), founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.

Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.

Danish Refugee Council (DRC), one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Head of Support Services (HOSS) for its operations in Sudan. DRC has been present in Sudan since 2004 working across 4 area offices covering both immediate humanitarian needs but also engages in longer term development activities. The Head of Support Services is operationally and strategically responsible for Finance, Human Resources, Logistics and Procurement (supply chain department), Administration and IT. S/He provides guidance and support for all operational aspects of partnership, and oversees, develops and provides strategic direction to his/her support areas.  

Protection Manager

The Protection Manager will ensure the effective day to day planning, implementation, and monitoring and evaluation of DRC’s programming in Khartoum and South Kordofan. The Protection Manager will be directly responsible for the protection-related activities including but not limited to the establishment, training and support of Community based networks, case management including unaccompanied and separated children, GBV survivors and other people at risk, establishment of referral systems to facilitate IPA for additional services, The Protection Manager may also be asked to contribute to the development of DRC’s strategy and develop protection-related proposals and engage with other protection actors within the protection sector to ensure effective coordination and collaboration externally and internally.

To lead this work, DRC is looking for a candidate with ambition and experience to supervise a strong team and ensure DRC continues to be a leading voice in protection, protection mainstreaming, integration, protection advocacy and coordination. The Protection Manager will be based in Khartoum with frequent travel to South Kordofan. Contract length: 12 months.

Main duties and responsibilities

Project Management and Implementation

  • Oversee the implementation of Route-based Migration Response programming, including programme quality and budget management across all field sites;
  • Directly manage project teams ensuring that the DFID consortium activities are implemented following DRC’s global quality criteria;
  • Support Consortium Partners in strengthening information management, including standardized databases for Case Management and planning purposes;
  • Support donor reporting by providing accurate and timely input on migration and protection related sections;
  • Participate in the staff recruitment process, new staff on-boarding and induction process, capacity building, and performance appraisal of project staff.
  • Programme Development and Quality
  • Develop implementation frameworks for protection and migration, partner’s Case Management Strategy and provide technical assistance to roll it out, in coordination with partners’ focal points and the Global Specialist on Case Management at HQ;
  • Identify gaps and opportunities for further programming, support needs assessments and gap analyses, and contribute to proposals and other programme development initiatives;
  • Ensure that a protection risk analysis is in place and constantly updated in the area of responsibility.

Monitoring, Evaluation & Learning

  • Monitor protection and migration risks and needs in project sites on a regular basis in alignment with project requirements.
  • Collaborate with M&E team to ensure monitoring activities are mainstreamed with protection and ensure Case Management of vulnerable groups while gathering appropriate and accurate data on protection outcomes;
  • Lead the development of protection and migration assessments, with support from the Grants and MEAL Manager;
  • Work closely with team to support the development of accountability activities, ensuring compliance with CHS.

Finance, Procurement and Administration

  • Accountability for the management of protection programme budgets, with support from the Finance Manager, Consortium Manager and Head of Support Services;
  • Ensure protection and Case Management Team raises Purchase Requests (PRs) in a timely manner, in-line with DRC standards, and follow-up procurement processed with the Supply Chain Manager;
  • Ensure HR policies are followed, including completion of regular Performance Management Meetings, with all Case Management staff;
  • Proactively seek training from the Support Services Department on operational policies and processes for Case Management team should gaps in understanding be apparent.

Coordination & Representation

  • Support Consortium Managers in identifying partnership opportunities and liaising with local partners concerning Case Management activities and implementation;
  • In consultation with CM, coordinate with national, local and international actors and participate in working groups and other sector meetings on Case Management related issues;
  • Stay abreast of developments in the Case Management environment in Sudan and provide timely analysis on key issues on a regular basis.

About you

  • University degree or higher education in law, social sciences, or related field
  • At least 3 years of proven international experience in field-based protection in a range of settings
  • Detailed understanding of humanitarian and Case Management principles and their application, including community safety and rights-based approaches
  • Knowledge of case management standards and guidelines
  • Effective verbal and written communication, multi-tasking, organizational, and prioritization skills
  • Demonstrated experience and ability to professionally and appropriately represent the organization and negotiate and defend DRC’s interests with a diverse range of government officials, local organizations and other groups
  • Skills in Project Cycle Management and sound project management skills, including creating work plans, budgeting and delegation of responsibilities: sets clear milestones, organises work and monitors progress in a dynamic and quick paced environment
  • Willingness to travel and work in insecure environments
  • At least 3 years’ experience of managing/supervising other colleagues
  • Fluency in English – Arabic is an advantage

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

For jobs from Danish Refugee Council (DRC) visit : DRC Jobs Page

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