Medical Coordinator – IMC
|International Medical Corps
Essential Job Duties/Scope of Work:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
International Medical Corps has worked throughout Sudan’s Darfur Region since 2004, providing health, nutrition and water, sanitation and hygiene interventions. In many sites where we operate, International Medical Corps is the only provider of primary health care or nutrition services, making it a key partner to the Ministry of Health in the health response in the region.
The Medical Coordinator is providing strategic vision and technical support to the identification, design, implementation and management of the health programs at national level. The Medical Coordinator will work in collaboration with Country Director, Program Director, senior management team, and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Medical Coordinator will make frequent visits to the field sites to ensure the highest standards of service delivery. S/he will ensure high-quality clinical services in all IMC-supported health facilities. S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. S/he will ensure quality programming is undertaken by IMC teams to train, supervise and support community based health workers and volunteers to provide health education and health services to the community members at the grass roots level. The Medical Coordinator will represent IMC in the national Health coordination meetings, Health Forum and other technical working groups.
1. Technical Monitoring and Program Quality
a) Work closely with the Program Director to ensure smooth running of health programs.
b) Provide technical supervision of, and technical support to the organizations health programming activities.
c) Ensure activities are consistent with established best practices, which are acceptable internationally (WHO/SPHERE).
d) Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Health, WHO, and OFDA.
e) Oversee the collection, analysis and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
f) Review from a technical standpoint, field and donor reports.
g) Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, acquisition of partner agency and UN drug kits, and health information materials.
h) Ensure all stakeholders, including senior management team, the Health Technical Unit and donors are provided with updates, following the established reporting structures.
2. Program Development
a) Work with senior management team, field teams, Cross Functional Platforms, and the Health Technical Unit in strategic planning for future health programs.
b) Work with Program Director and senior management team to draft concepts for future funding following the protocols and formats.
c) Provide technical input during proposal development and technical reviews.
d) Strive to ensure as much as possible different health related sectors (MHPSS, GBV, etc.) are integrated into proposed programs.
e) Provide inputs and support in new health assessment and assessment reports
a) Represent the organization in national Health coordination meetings, Health Forum and other technical working groups.
b) Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organization’s Code of Conduct, ethics, values and standpoint with regular internal and external actors.
4. Human Resources Management
a) Supervise the health staff on a day to day basis in order to ensure a proper implementation of health activities.
b) Coordinate and supervise the selection and training of qualified program health staff, recommend promotions, and implement disciplinary action and termination of staff in consultation with Country Director, Program Director, Finance Director, and HR Manager.
c) Maintain open lines of communications with Projects’ Medical Coordinator(s) and all field staff.
d) Work closely with the National Medical Coordinator(s) to determine the training needs of the medical staff. Arrange and oversee trainings.
e) Ensure staff performance evaluations and professional development plans are in place.
5. Monitoring and Evaluation
a) Support the M&E staff/team in development of new strategies that includes proposal of data collection methods and defining medical indicators during project design; and supporting the team in data collection at the field sites.
b) Interpret the analyzed data, present how the project is progressing in terms of performance indicators and propose plans for action to address any gaps in project implementation.
c) Liaise with the HQ MEAL advisor to receive timely input and implement recommendations ensuring best practice at all stages of program implementation.
6. Logistics and Supply Chain
a) Ensure that all Doctors complete the requested data collection, (specifically, but not exclusively limited to drugs consumption, number of consultations, etc.).
b) Ensure proper distribution/donation plans for all the medication that will expire within six months.
c) Ensuring the preparedness for timely and efficient deployment of medicines, medical consumables and medical equipment, replenish stocks and supply field operations and Mobile Clinics. Specifically he has the responsibility of raising Procurement Request as per operational needs of the project and in line with the agreed budget with donors.
d) Review and identify key procurement of medical commodities in procurement plans/budget of all active grants and proactively and timely raise the requests to the country procurement team and/or the global procurement team depending on the sourcing location of the commodities.
e) Review list of medical commodities/pharmaceuticals within project proposals and ensure these are aligned with project output and outcomes. Ensure that all list of medical commodities identified during proposal development are timely shared with the GPSU unit for review and approval.
f) Ensure the delivery of supply match the agreed activity plan/work plan of each of the projects and proactively identify any potential risk of delay while proposing mitigating measures.
g) Attentively monitor stock quantities and expiry dates of medical commodities and provide regular updates and/or elevate challenges to senior management whenever needed.
7. Working Relationships
a) Work closely with the Country Director, Program Director and Country Senior Management Team and the Health Technical Unit at the IMC headquarters.
b) Ensure program progress through routine communications with Country Director, Logistics Staff and Finance team to ensure coordination of programs supplies are consistent with management of budgets, including budget forecasting, development of spending plans.
a) Collaborate with Country Director, Deputy Country Director, Program Director, and Security Manager in order to maintain security of health staff in the field.
b) Ensure application and compliance of security protocols and policies by all health staff.
9. Prevention of Sexual Exploitation and Abuse.
a) Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
10. Other duties as assigned
a) The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
- The Degree of Doctor of Medicine OR First degree in health science required
- Masters in public health or related fields is required.
- Previous experience in nutrition programs is required
- Languages – working knowledge of English. Arabic will be an asset
- Good report rewriting skills
- Previous management and leadership experience in humanitarian emergency set-ups
- Very good interpersonal skills and team player
- Advanced knowledge of medical sciences and primary health care
- Basic computer skills – Microsoft Office, Email, EXCEL – and other computer based systems
- Ability and willingness to manage projects in resource-limited hardship areas
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