Job Description

OrganizationUnited Nations – African Union Mission in Darfur
Posting Title:CLAIMS OFFICER, P3 (Temporary Job Opening)
Department/Office:AU/UN Hybrid Operation in Darfur
Duty Station:EL FASHER
Posting Period:19 May 2021 – 25 May 2021
Job Opening Number:21-Legal Affairs-UNAMID-155909-J-El Fasher (M)
Staffing ExerciseN/A

Org. Setting and Reporting

This position is located in the office of the Deputy Director of Mission Support within the African Union-United Nations Hybrid Operation in Darfur (UNAMID), duty station El Fasher. The incumbent will report to the Chief, Property Management Section.


  • Within limited delegated authority, the incumbent will serve as the Chief of Claims and Property Survey Unit supervising and overseeing the work of the staff within the unit. The incumbent will also be responsible for administrative matters relating to maintaining the Secretariat of the Local Property Survey Board (LPSB) and Claims Review Board (CRB) of the mission;
  • Reviews supporting documents attached to claims, e. g., invoices, Receiving and Inspection Reports, PT.8’s Board of Inquiry reports and Letters of Assist to verify accuracy and reasonableness while ensuring that UN Rules and Regulations and financial authorities are complied with;
  • Reviews all claims for death and disability benefits; Evaluates Claims reports in connection with national legislation under which the entitlement is claimed, casualty reports from missions, medical reports, and death or disability certificates;
  • Reviews, investigates, and collects additional information on third party compensation claims arising from traffic accidents involving uninsured UN-Vehicles and claims arising from UN occupancy of premises, and other evidences concerning traffic accidents to facilitate a determination on the responsibility of the organization;
  • Coordinates and reviews the work of the Unit staff involved in routine claims verification and processing, providing guidance, basic interpretations of policies, and training as needed to ensure timely and accurate processing;
  • Acts as the liaison with clients, the appropriate Administration, the advisory Board on Compensation Claims, Medical Services, Security Service, Medical Insurances, Personnel Service, Finance Section;
  • Property and Asset
  • Takes the lead with respect to the preparation and implementation of the asset write-off and property survey activities, ensuring to implement such activities in accordance with the established procedures and guidelines;
  • Monitors and reviews the asset write-off and property survey activities by conducting regular and special reviews to assess progress of actual work versus the Property Management Section’s work plan. Coordinates the production of progress and ad hoc reports.
  • Defines requirements and work with systems units with respect to improving property reporting systems and cost effective utilisation of program resources.
  • Develops procedures and implement same to ensure that assets and property management controls are consistent with UN policy and practice.
  • Supervises and/or provides guidance on asset and property administration and management information issues and practices to colleagues.
  • Provides guidance and leadership to more junior staff.
  • General Administration
  • Oversees work related to documentation and provision of briefings and guidance to Board of Surveys and Local Property Survey Board.
  • Oversees the process of updating Galileo/Umoja Disposal Module of written-off property.
  • Performs other related work as required.


PROFESSIONALISM: Knowledge of administrative, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluate skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• TEAMWORK: Works collaboratively with colleagues to achieve organisational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

At least 5 years of progressively responsible experience in Claims or Compensation Administration, Public or Business Administration, Finance, Legal or related field.
Experience relevant to claims and/or property management at the United Nations or any other international organisation is desirable.


The working languages of the UN Secretariat are English or French. For this position fluency in English (both oral and written) is required.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available until 31/12/2021. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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