Program Manager II-Emergencies – CRS


About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS Sudan is as dynamic and diverse as the needs of the people we serve. Since 1978, CRS Sudan has been assisting the people of Sudan across the emergency, recovery, and development spectrum. Key sectoral areas for CRS Sudan include food security, livelihoods, nutrition, health, peacebuilding, and natural resource management. CRS Sudan has an expanding portfolio of programs crossing the emergency response and resiliency spectrum. Currently, CRS Sudan oversees programming across five Darfur states and the Red Sea.

CRS is looking towards expanding its successful Emergency Response, Recovery and peace building programs to serve the needs of protracted displaced and conflict impacted communities in Darfur. This requires careful assessment of gaps in service delivery, but also, unlocking pathways to resilient IDPs – and host communities to cope with protracted conflicts. While serving Sudan primarily, this position can also support other emergencies in the region whenever feasible.

Job Description

Program Manager II-Emergencies, Sudan – (2100007G)

OrganizationCatholic Relief Services
Primary Location:EARO-SD-Khartoum
Job: Program Management
Job Level:Day Job
Job Type:Full-time
Job Posting:13/04/2021  3:02:07 PM

Job Summary:

This Program Manager II role will provide technical oversight for the development and implementation of emergency and recovery projects mainly in Sudan but also other countries in the region as needed. You will provide oversight for projects funded by donors such as UNDP, UNICEF, and USAID/BHA. Across this work, you will ensure effective systems and processes are in place that support high-quality programming. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Roles and Key Responsibilities:

  • Provide management, guidance, and technical oversight for emergency and recovery projects throughout the project cycle to ensure project design, start-up, implementation, and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Effectively manage talent and supervise CRS staff and consultants. Lead recruitment and onboarding processes for new consultants and staff. Manage team dynamics and staff well-being. Provide coaching, tailor development plans, and complete performance management for direct reports. 
  • Lead the development of program learning – identify opportunities for learning, research and publications and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
  • Manage project monitoring and oversight. Ensure implementation of CRS MEAL standards across partner projects. Lead CP relationship with third-party monitors and coordinate their activities.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of programming portfolio in line with agency, regional, and CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee technical assistance and capacity strengthening activities for staff and partner organizations to enhance program quality and impact.
  • Oversee the identification, assessment and strengthening of partnerships relevant and the appropriate application of partnership concepts, tools, and approaches. Closely manage strategic partner relationships and lead expansion of partnership portfolio.
  • Lead project reporting activities and manage donor relationships. Communicate closely with senior management on donor relationships and guide program extension based on donor negotiations.
  • Ensure timely and appropriate projects expenditures in line with financial plans and efficient use and stewardship of project material sources.

Required Languages– English language required. Arabic language strongly preferred.

Travel– While this position is based in Khartoum/Sudan, it is expected that you will travel 50% of the time to projects sites

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Good presentation and facilitation skills
  • Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

  • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
  • Demonstrated ability to write high quality technical proposals.
  • Experience engaging with partner organizations
  • MEAL skills and experience required.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Supervisory Responsibilities: CRS program manager(s)

Key Working Relationships:

Internal: Country Representative, Head of Programs, Deputy Head of Programs, Finance Manager, Regional Technical Advisors, HQ Advisors, Project Staff and Consultants

External: CRS implementing partners; donor representatives, UN cluster leads and agencies, peer humanitarian agencies; third party monitors


Basic Qualifications

  • Master’s Degree in International Development, International Relations or in the field of Public Health required. Additional experience may substitute for some education.
  • Minimum of 5 years of experience in relevant field-based project management experience required, with preferably at least 2-3 years working in emergency programming or Health, WASH, or livelihoods programming.
  • Experience in managing moderately complex projects preferably with an international NGO.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • · Integrity
  • · Continuous Improvement & Innovation
  • · Builds Relationships
  • · Develops Talent
  • · Strategic Mindset
  • · Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:  All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS is an Equal Opportunity Employer

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