National Communication Officer – NOA (DC) – ILO


Job Description

Vacancy no: DC/KHARTOUM/NO/2021/04
Publication date:05 May 2021
Application deadline (midnight local time):19 May 2021
Job ID:6074 
Organization Unit:CO-Addis Ababa 
Contract type:Fixed Term 

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates* 

*The recruitment process for National Officer positions is subject to specific local recruitment and eligibility criteria.

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. 


The ILO strives to achieve decent work for all. It promotes social justice and internationally recognized human and labour rights. This position is located in CO-Addis Ababa- ILO’s Country Office for Ethiopia, Djibouti, Somalia, Sudan and South Sudan and for Special Representative to the AU and ECA. This CO implements the mandate of the ILO within the sub-region, including the delivery of technical cooperation in collaboration with other ILO technical departments and social partners in the respective countries. The office continues to provide, at national level, technical guidance and institutional capacity building support to the Government and social partners to achieve the goal of decent work for all through a combination of integrated policy, programme and advocacy action.  Hence, the office is looking for a National Communications Officer to support the following three projects in Sudan.

1.  Social Protection Project

The position is opened in the context of the EU Emergency Trust Fund for stability and addressing the root causes of irregular migration and displaced persons in Africa (80%) and the Partnership for improving prospects for forcibly displaced persons and host communities (PROSPECTS) financed by the Ministry of Foreign Affairs of the Netherlands (20%). The two projects focus on supporting the Social Protection System in Sudan.

The project will be implemented by the ILO with the support of the Global Coalition for Social Protection Floors (GCSPF) between July 2020 and December 2022 and has as its developmental objective to generate a pragmatic evidence-based national dialogue on social protection in Sudan and strengthen the capacity of the Ministry of Labour and Social Development and social partner (MOLSD) for a comprehensive social protection system.  The EU project has two specific objectives:

  • Enhanced policy dialogue and coordination among national and international stakeholders across the development-humanitarian nexus, based on different components of the social protection floor approach.
  • Strengthened institutional capacity and operational systems of MOLSD in social protection, and of other social protection stakeholders, including workers and employers’ organizations.

Introduction (continued)

2.  PROPSECTS Programme Sudan

Sudan currently hosts 1 million refugees and asylum seekers, mostly from South Sudan. An additional 1.86 million people are internally displaced. The PROSPECTS Project is a partnership between the ILO, UNHCR, UNICEF, the IFC and the WB focusing its interventions on the East Darfur and West Kordofan states. Funded by the Government of the Netherlands, the partnership works towards Inclusive Jobs and Education for Forcibly Displaced Persons and Host communities in Sudan. It will prioritize delivering change within the South Sudanese refugee, internally displaced, returnees, and host community populations in East Darfur and West Kordofan across three pillars:

  • Pillar 1: Quality Education and Training
  • Pillar 2: Employment and Livelihoods
  • Pillar 3: Protection and Inclusion

Under PROSPECTS the ILO is focusing its technical assistance on improving the quality of life for forcibly displaced and host communities from al Nimir camp and the nearby settlement of Assalaya in East Darfur, and El Meiram and Kharasana Settlements in West Kordofan. Together with our UN sister agencies, we are working to improve the quality and availability of locally relevant livelihoods skills training, strengthening the links between small plot farmers and agro-commodity buyer networks, and restore access to critical water resources amongst other interventions.

Introduction (cont’d)

3.  CAPISUD Project

Poverty in Sudan is deep, multi-dimensional and affects 46.5% of the population, particularly those living in rural and remote areas. The value of consumption by the poor is only about 65% of the national poverty line; they either lack access to essential services or get further impoverished by paying for essential services. An estimated 2.3 million poor families (about 14 million people) require urgent access to basic services, according to a survey by the Zakat Chamber. An additional 23.5% of the population, classified as non-poor, are also vulnerable with high risk of falling into poverty if they are exposed to financial shocks.

The Ministry of Welfare and Social Security (MoWSS) is implementing the “BUILDING CAPACITY FOR INCLUSIVE SERVICE DELIVERY” (CAPISUD) project in partnership with the African Development Bank. The project is managed by a Programme Implementation Unit (PIU) established inside the Ministry and targets two states, North Kordofan and White Nile. The ILO takes responsibility under the AfDB-MoWSS programme for the realisation of major parts of the programme’s third outcome: Sustainable community-based safety-net platforms in North Kordofan and White Nile. Poor communities will enhance their skills, employment and income generation potential and hence will be enabled to benefit from social protection services.

The project with a value of 6.4 million USD is composed of the following three interrelated results:

  • Result 1:Skills of local women and youth are enhanced to improve employability, income generation and their participation to health insurance systems
  • Result 2:Sustainable micro and small enterprises are created to generate income and jobs and improve health insurance coverage
  • Result 3:A coordinated delivery mechanism for social protection, skills development and other social services is designed and capacity built to facilitate access to health insurance and other services and transfers

Introduction (cont’d)

Reporting Lines: 

Under the overall responsibility of the Director of the ILO Country Office for Ethiopia, Djibouti, Sudan, South Sudan, and Somalia, based in Addis Ababa, the National Communication Officer will work under the direct supervision of the Social Protection Technical Officer with support from the Chief Technical Advisors of the PROSPECTS and the CAPISUD Projects.  S/he will also coordinate with the wider office and other projects at the national level.  In addition, the National Communication Officer will receive technical guidance from the Regional Communication and Public Information Officer based in the Regional Office for Africa (ROAF).

Description of Duties

  • In close consultation with the Supervisor and relevant project staff, develop and implement an effective communication and advocacy strategy for the project in line with the funder’s Communication and Visibility Guidelines.
  • Develop a strategy and implement the project’s social media strategy, including regular development of content in collaboration with the offices different projects (in English and Arabic); curating of related content; and actively expand the network of followers;
  • Take a lead on media engagement, including organization of press conferences, liaising with media and handling of requests for interviews, drafting of press releases and statements.
  • Contribute to the regular update of content on the website of the Country Office and actively pursue ongoing projects for regular content updates.
  • Develop and expand ideas regarding visibility efforts, including compilation of a photo library, audio-visual content, drafting information materials such as fact sheets, project flyers, brochures, feature articles, and other relevant material.
  • Guide the production of publications, print and online, and audio-visual products.
  • Provide communication support with regards to the organization of project events, and the launch and promotion of publications/researches.

(see more duties below)

  • Assist with the organization of advocacy events, press conferences, media interviews and other public information events such as relevant ILO and UN/International Days.
  • Liaise with the County Office and Regional communication team for guidance on the communications strategy and advice for specific new campaigns or event.
  • Analyse campaigns and translate qualitative data into recommendations and plans for the revision of the communication strategy.
  • Regularly monitor media output on ILO activities on the works of the projects in Sudan
  • Perform other assigned relevant tasks as requested by the Supervisor

Required qualifications


First level University Degree in Communications, Journalism or Public Relations.


At least two years of professional experience in communications; must be proficient in using new technologies for visual content, web-based platforms and social media networks and advertising; and familiar with ILO’s core issues and/or regional/international development/relations. Experience in an international organization or an NGO would be an advantage.


Excellent command of English(written and verbal) and good knowledge of Arabic and other national languages will be an asset.


  • Ability to adapt quickly to new software and systems
  • Ability to maintain effective working relationships with key stakeholders
  • Ability to manage competing priorities and to present complex topics into simple and attractive formats
  • Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
  • Demonstrate collaborative and team work experience and ability to work effectively with a multicultural and interdisciplinary team as well as work on his/her own initiative
  • Ability to work independently, quickly, precisely, and take initiative and responsibility
  • Ability to communicate sensitively, effectively and creatively across different constituencies
  • Excellent skills in researching and selection of information, and writing and editing skills
  • Excellent knowledge of print, audio-visual and online processes
  • Excellent written and oral communications skills and drafting and editing skills in English

Competencies (continued)

  • Focus on impact and results.
  • Good data analysis skills
  • Good knowledge of Microsoft Office applications (including word processor, Publisher, spreadsheet, presentation software and Microsoft Adobe)
  • Good knowledge of the programming cycle (planning, monitoring, reporting and evaluation) and key programming tools such as results framework, theory of change and log frame
  • Good understanding of the working practices of the media
  • Great ability to plan and implement digital media and branding strategies
  • In-depth awareness and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Google+, LinkedIn, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios
  • Knowledge of modern communication principles, techniques and systems
  • Knowledge of website content creation, structuring and management
  • Skills related to the creation of broadcast content would be an advantage
  • Sound knowledge of communication and visibility through various online and offline modalities

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

Assessed candidates who will be considered as appointable but not selected for this position can also be offered to be assigned on another temporary position at the same or at a lower grade provided that said candidates possesses the minimum qualifications for this position.

Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

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