RSOC Radio Room Supervisor – UNDP

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Job Description

OrganizationUnited Nations Development Programme
LocationsDamazine, SUDAN
Application Deadline22-Jun-22 (Midnight New York, USA)
Time left3d 13h 55m
Additional CategoryManagement
Type of ContractService Contract
Post LevelSB-3
Languages RequiredEnglish
Starting Date
(date when the selected candidate is expected to start)
15-Jul-2022
Duration of Initial ContractOne year
Expected Duration of Assignment One year

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

The overall mandate of the United Nations Department of Safety and Security (UNDSS) is to provide leadership, operational support, and oversight of the security management system to enable the safest and most efficient conduct of the programmes and activities of the United Nations System.

UNDSS facilitates the operations of United Nations agencies, funds, programmes, organizations, and its implementing partners in Sudan through the delivery of security and safety services. UNDSS Headquarters is located in New York. The Department has operations in more than one hundred countries.

Under the overall guidance and supervision of the Chief Security Adviser (CSA) or the Deputy Security Adviser (DSA) and Field Security Coordination Officer (FSCO). RSOC will collated all Security related incident that causes disruption to the functioning of UN operations, or adversely affects the safety and security of UN Staff and their dependents and the Humanitarian cause by an emergency or crisis, either Politically, act of criminality activity, terrorism, natural disasters, and pandemics can at times can strike randomly with little or no prior warning. Though such events cannot be completely prevented, with effective contingency planning may substantially lessen the loss of life, serious injuries, and damage to UN property RSOC will be a mitigating measure.

RSOC is to provide the services required under SRM recommendations and Area Security Plans among others, the Remote Security Operational Center/Radio Room (RSOC) is part of UN security system.

The global UN Telecommunications Security Standards service (TESS+) on behalf of the Emergency Telecoms Cluster (ETC) and the Technical Advisory Group of the Interagency Security Management Network (IASMN-TAG); as per mandate of UNDSS agreed and proposal was made in collaboration with the local ICT team, UNDSS, and interagency partners to create RSOC for Sudan

Duties and Responsibilities

III. Functions / Key Results Expected:

The primary responsibility of the UNDSS RSOC Supervisor is to minimize the risk of the UNSMS operating in hazardous areas and conditions and to implemented area Security Risk Management Measures (SRMM) in all designated areas. Under the supervision of the Damazine FSCO the Supervisor

will as well performing their daily duty and providing a quick response in case of an emergency. The incumbent will be based in Damazine.

Responsibilities:

Under the administrative supervision of the Chief Security Adviser or his deputy and the FSCO for Damazine, the Radio Room Supervisor is responsible for the following:

  • As the Radio room Supervisor, you supervise the Operation of VHF and HF radio network to receive dispatch and relay messages as required
  • To make sure during your tour of duty to type, distribute and respond by a variety of means – e-mail, fax – and log accurately all incoming/outgoing radio/fax messages to concerned personnel.
  • Supervise and advise all concerned staff members of important incoming radio messages.
  • Maintain properly all radio networks, communication equipment at user level reporting problems in a timely manner to relevant staff.
  • Professionally operate, and communicate using UN standard telecommunications facilities
  • Implement standard UN Callsign systems, vehicle tracking procedures and Standard Operating Procedures at all radio rooms.
  • Maintain regular communications with staff in the field and HQ, utilizing HF / VHF / Sat phone or any other forms of telecommunication’s equipment and methods at your disposal
  • Keep a detailed log of all radio traffic, telephone and fax messages that pass through the radio room
  • Answer all calls, whether on radio or telephone, promptly and efficiently
  • Analyze the communications requirements, recommend new systems and/or enhancements in the functionality of the existing systems
  • Ensure radio rooms are equipped with appropriate up to date documentation,
  • Provide basic technical support for communications equipment in the field,
  • Train UN’s implementing partners on a per need basis and as time permits,
  • Work closely with other agencies telecoms services,
  • Provide clear reports on all Roster, staff list, Sat Phone list, Radio coverage as well as all of the above
  • Perform other related duties as required,


IV. Impact of Results :

The key results have an impact on the accurate and timely implementation of the overall UN security programme at the country level in a difficult, hazardous, and extreme conditions where staff are frequently subjected to security related incidents.

Competencies

V. Competencies:

In general commitment to the ideals of the United Nations Charter and the Organization’s core values – Professionalism, Planning and Organizing, Judgment/Decision Making, Teamwork, Communications, Integrity and Technology Awareness.

Professionalism: knowledge, understanding, management and supervision of security operations; demonstrated in-depth understanding of the role of international security in context of peacekeeping operations; substantial and diverse experience in all facets of security operations with an emphasis on tactical interventions and disorder control, security accountability, command and control; strong analytical skills combined with good judgment, proven ability to review, assess and edit the work of others; commitment to implementing the goal of gender equality by ensuring equal participation and full involvement of women and men in all aspects of substantive work and in peace operations in general.

Planning and Organization: Demonstrated ability to establish priorities and to plan, organize, coordinate, and monitor the work of a large section and staff under his/her supervision in a complex, dynamic work environment; strong coordination skills with the ability to coordinate the work of UN Security operations at the Sector.

Judgment/Decision Making: Demonstrated sound judgment in resolving issues/problems, ability to proactively seek and recommend policy initiatives.

Teamwork: Ability to identify clients’ needs and develop appropriate solutions; establish and maintain productive partnerships with clients; excellent inter-personal skills to work and foster teamwork, encourage initiative, and inspire and supervise staff in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity, and integrity.

Communications: Excellent and effective communication (verbal and written) skills, including the ability to make and defend recommendations; explain difficult situations and processes, ability to prepare written reports and orally convey information in a clear, concise, accurate and meaningful manner.

Technology Awareness: Proficient in the use of computer and relevant software and other applications, including word processing; with a strong familiarity with power point, graphics software, spread sheets, statistical applications, and Internet.

Required Skills and Experience

VI. Recruitment Qualifications:

Education:

  • High school certificate
  • Certificate in radio Telecommunication added value Certification or country-specific licensure.
  • Skilled in MS Word and Excel and Lotus Email software
  • An excellent command of English, with a proven ability to train individuals and groups.


Experience:

  • At least 2 years’ experience working in the field of radio room operations
  • A knowledge of land, mobile and aeronautical international radio procedures,
  • Courtesy, tact, and the ability to establish and maintain effective working relations with people of different cultural backgrounds. User oriented and conversant, yet persistent.
  • Excellent knowledge of Codon HF, and Motorola VHF systems, knowledge of Selective calling and SELV, and programming of the same.
  • Previous UN experience would be an advantage


Language Requirements:

English is working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another official UN language is an advantage

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