Health Information Systems Officer – UNV


Job Description

OrganizationUnited Nations Volunteers
Description of assignment titleHealth Information Systems Officer
Host EntityWHO
Duty StationKhartoum
Start Date08/03/2022
Duration12 months (with possibility of extension)
Volunteer categoryNational UN Volunteer Specialist


Mission and objectives

WHO is established in Sudan since several decades and provides as of its mandate technical and operational support to the Ministry of Health and the Government of Sudan in public health with the am to improve health for Sudanese population. This UNV assignment is part of WHO Health Emergency program and has the aim to support the Directorate Health Emergency and Epidemic control in scaling up the country’s preparedness and response capacities for multi-hazard health emergencies. Following the political changes in 2019, the mandate of the Directorate general of Health Emergency and Epidemic (HEEC) was upgraded and work, tasks and responsibilities widened. HEEC is facing a lot of challenges in maintaining good relations, proper coordination and collaboration with all health related sectors; intergovernmental, UN agencies, international NGOs, national NGOs sand civil society organizations. This is a particular challenge in Sudan where a large number of public health emergenies of different nature occur each year. Covid-19 revealed the limits and challenges of the existing system. The assignments intends to provide the ministry of health the capacities to increase and improve overall coordination in the health sector and to relate with health related sectors; EU and donors intergovernmental, UN agencies, international NGOs, national NGOs sand civil society organizations.


• Support Federal Ministry of Health to improve Health Information System capacity to collect, analyse and produce proper and comprehensive data reports.

• Enhance resource mobilization and improve effective Health Information System as a strategic demand to both WHO and MoH.

Task description

Under the supervision of National Health Coordinator/ HSD Unit and as part of a team the specialized volunteer will support Directorate Health Information System in Federal and State Ministries of Health to perform the following assignments: Coordinates data collection and data management activities, achieving results such as:

  • Implementation of ad-hoc assessments and studies on Health Information Service (HIS) and databases, identifying critical points for improvement (mainly on data quality, data analysis, and data sharing among health providers).
  • Assist in the implementation of DHIS2 at federal and state level which can accommodate DHIS-2 for COVD-19 surveillance, DHIS2 for COVID-19 vaccination.
  • Assist the development of reliable data management processes including standardization of data format, sustainable structure of data collection, validation, analysis and eventually results dissemination within the WHO country office in the support of HIS as a flagship program.
  • Timely dissemination of WHO updated information (e.g. reports, and website) on a regular and prompt basis and regular collection, compilation and interpretation of data including humanitarian data.
  • Assist the implementation of the COVID-19 and any other outbreak activities in Sudan at the state level, providing necessary communications and delivering results as instructed
  • Participation in meetings, seminars, workshops, study tour and observatory activities inside and outside of the country.
  • Response to queries and provisions of solutions to problems, including conducting rapid surveys, assessments and proper research studies when required.
  • Assist in generating updated statistical and analytical reports, based on existing database.
  • Production of health situation reports in collaboration with the various technical units.

Eligibility criteria


27 – 80


Candidate must be a national or legal resident of the country of assignment.


Required experience

4 years of experience in Masters of Science in Public health, Health information system or related field.

  • Demonstrated advance experience (>2 years) in health information system in particular DHIS2
  • Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded.
  • Technical Skills: MS Office (MS Word, Excel & Power Point).
  • Desirable:
  • Excellent inter-personal and communication skills with fast learning ability. Effective organizational skills and ability to handle work in an efficient and timely manner. Ability to coordinate tasks to meet deadlines. Familiarity with WHO business process is regarded as an asset and experience in GIS and its use in health

Area(s) of expertise


Driving license


Arabic, Level: Mother tongue, Required English, Level: Fluent, Required

Required education level

Master degree or equivalent in Medicine, public health, social sciences or any other relevant field. Specialized certification in DHIS2 is an asset.

Competencies and values

  • Professionalism
  • Integrity
  • Teamwork and respect for diversity
  • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards WHO mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

The duty station is Khartoum, and as this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

For jobs from United Nations Volunteers visit: UNV Jobs Page

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