Registration Assistant (Kosti) – UNHCR


Job Description

OrganizationUnited Nations High Commissioner for Refugees
Job TitleRegistration Assistant – UNOPS – LICA 4
LocationKosti, Sudan
Hardship LevelE
Job ID33946
Salary GradeG6
Family Location TypeNon-Family
Closing Date07 March 2022

Eligible Applicants

This Job Opening is available to eligible UNHCR staff members and external applicants.

Duties and Qualifications

1. General Background

(Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate)
The WNS is hosting more than 260 thousand refugees from South Sudan. UNHCR has committed to support the Sudanese government in providing international protection to refugees. This includes household and individual biometric registration of new arrivals. Registration activities require a continued engagement of the responsible staff for both UNHCR and COR (Commission of Refuges) sides.
The Registration Assistant will be a member of the Joint Registration team consisting of COR and UNHCR, s/he will be a reporting to the UNHCR Registration Team leader. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Registration Assistant may assist in compiling and analyzing information related to registration activities in the operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies. The Registration Assistant shall support the office in coordinating registration activities with Government of Sudan and other stakeholders.
Also, the Registration assistant will be required to conduct registration on a continuous basis according to the workplan in place and under minimum supervision of the head of registration unit.

2. Purpose and Scope of Assignment

(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

The incumbent will be responsible for the following tasks among others. The tasks will be performed in White Nile State however occasional support missions to other states could be approved whenever needs arise.


– Assistant to the Registration team leader.
– Provide on-site technical support to the assigned registration team.
– Assist in the implementation of registration strategies and methodologies for populations of concern.
– Conduct registration interviews when required in accordance with registration standards and guidance.
– Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
– Maintain accurate and up-to date records and data related to all individual registration cases.
– Identify persons with specific needs and ensure timely referral to protection follow-up as required.
– Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
– Draft correspondence and reports relating to registration activities in the operation, when required
– Provide statistics and draft reports related to registration data, as requested.
– Act as interpreter and translator when needed.
– Perform other related duties as required.

3. Monitoring and Progress Controls

(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
The Registration assistant will perform his/her daily tasks ensuring the quality of registration is maintained through individual registration of persons of concern to UNHCR. A minimum acceptable daily performance will be monitored by means of the standard tools including the number of daily registered families and individuals with the minimum data set as per the operational guidelines. Registration statistics will be provided from progress database to monitor effective registration performance.¿¿¿¿¿
Based on the current Sudan registration strategy, by the end of 2022, COR and UNHCR should have concluded the registration backlogs in all locations. In White Nile, it is anticipated that the population of approximately 48,000 are pending registration and any other additional arrivals registered on an individual basis. Several assistance initiatives take place in the camp on a monthly or ad-hoc basis will be conducted through biometric verification of beneficiaries, the incumbent will be involved in the planning and implementation of these initiatives.

The following will be the key performance indicators:

  • Number of Individuals registered
  • Number of assistance exercises conducted through biometric verification of beneficiaries.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education

  • Social Science
  • Statistics
  • Mathematics
  • Information Technology
  • Any other related field

Certificates and/or Licenses

Social Sciences; Statistics; Mathematics;
Information Technology; HCR Protection Lrng Prog;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

  • Good computer skills, particularly in data management.
  • Training in basic principles of international protection.
  • Experience in working with UNHCR PRIMES tools (RAPP, BIMS, GDT, DataPort).


  • Good computer skills, particularly in data management.
  • Training in basic principles of international protection.
  • Experience in working with UNHCR PRIMES tools (RAPP, BIMS, GDT, DataPort).

Functional Skills

IT-Computer Literacy;
(Functional Skills marked with an asterisk* are essential)

Language Requirements

Fluency in English and Arabic is essential.

c. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment.  Clearly distinguish between required and desired competencies)¿¿¿¿¿

Core Competencies

Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Cross-Functional Competencies

Planning and Organizing
Analytical Thinking
Stakeholder Management

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Closing Date
The closing date for this UNOPS job opening is 07 March 2022.

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